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Ichor Systems, Inc. · 4 hours ago

Customer Program Manager

Sauk Rapids, MN

Full-time

Onsite

Mid Level

$90K/yr - $125K/yr

Ichor Systems, Inc. is seeking a Customer Program Manager to manage complex projects and serve as the primary liaison between the company and its customers. The role involves overseeing project documentation, ensuring customer expectations are met, and maintaining alignment with project specifications and schedules.

Semiconductor

No H1B

U.S. Citizen Only

Responsibilities

Generate, distribute, and track project commitments (subcontracts and purchase orders) with appropriate vendors

Generate, distribute, and track change orders to subcontractors based on approved information

Assist with generating punch lists, site observations, and other project documentation, track progress and completion

Assist with generating and reviewing daily reports, editing, and distributing as directed by project manager(s)

Work with project management and field staff to provide accurate information for reports and compose original correspondence

Attend project management meetings (office and field) as needed; take notes, prepare, and distribute meeting minutes

Assist in procuring supplies/materials as directed by project manager(s)

Ensure parts are built to the most up-to-date drawings, specifications, addenda, and standards

Collaborate with project management group to monitor production and complete associated reporting

Qualification

Project management softwareExcel proficiencyCommunication skillsOrganizational skillsProblem-solving abilityMulti-tasking abilityAttention to detailRelationship building

Required

4-year Business degree or equivalent experience

Ability to plan and organize work effectively

Strong attention to detail

Ability to analyze problems, propose solutions, make logical decisions, and carry them out

Demonstrated ability to perform multiple tasks in a fast-paced construction environment with accuracy

Strong computer skills, including proficiency in Excel and Word

Excellent verbal and written communication skills

Ability to establish and maintain effective working relationships with clients, subcontractors, and office staff

Preferred

Knowledge of project management software (Procore, Sage, Bluebeam) and scheduling tools (MS Project) helpful

Benefits

Medical, dental, and vision plans

Paid time-off program

Paid holidays

Company

Ichor Systems, Inc.

We are a leader in the design, engineering, and manufacturing of critical fluid delivery subsystems and components for semiconductor capital equipment.

Founded in 1999