College of the Redwoods · 10 hours ago
Enrollment Services Operations Analyst - Financial Aid
Eureka, CA
Full-time
Onsite
Senior Level
$76K/yr - $85K/yr
6+ years expCollege of the Redwoods is seeking an Enrollment Services Operations Analyst - Financial Aid to coordinate and organize the workflow of Enrollment Services-Financial Aid. The role involves performing advanced technical duties related to financial aid processing, troubleshooting, and training users while ensuring compliance with quality standards and deadlines.
Higher Education
Responsibilities
Organizes and performs work activities to ensure compliance with quality standards and deadlines
Assists with day to day operational issues as well as coordination of annual maintenance of financial aid database and electronic financial aid processing
Performs advanced technical duties related to financial aid processing
Attends meetings on behalf of the department, may prepare and deliver formal presentations, updates, or briefings
Acts as liaison with IT staff to oversees the implementation of document imaging and other technology initiatives for the department
Coordinates with other departments to develop, implement, and maintain communications management module setup to provide for increased department efficiency
Participates in the preparation of the program budgets. Organizes budget and financial material during the development or proposal process. Monitors expenditures and maintains accurate fiscal records during implementation of the program. Maintains a variety of files
May preside over routine staff meetings in the absence of the director
Develops prepares, and types from concept, rough drafts, or verbal instructions a variety of materials, including letters, reports and statistical data. Develops appropriate user documentation
Prepare and maintain various reports related to research and analysis of campus and District data; prepare historical reports and analyze report data and recommend changes as appropriate
Develops and maintains the District’s standard practices and procedures for accurate data extraction, analysis, and reporting from database files
Provides technical and analytical support to others regarding the planning, analyzing, and reporting processes to be used in financial aid processes
Works with internal and external auditors in providing records and documents for completion of periodic audits
Positively contributes to the college’s program review and assessment discussions and efforts to assure adherence to accreditation standards
Assist in analyzing and recommending improvements to CR’s ongoing outcomes assessment, program review and integrated planning processes
Research and Perform technical and minor clerical duties involving the use of independent judgment and an understanding of departmental functions and procedures. May answer telephone calls, provides information as appropriate, routes calls as necessary
Maintains up-to-date knowledge of laws, regulations, policies, procedures and automated systems that guide or support the functional area. Develops operational policies and procedures that enhance the operations of the work section
Performs other duties as assigned that support the overall objective of the position
Advises and counsels students/parents on financial aid related matters
Represents and acts as liaison for the College with federal and state agencies and other colleges. Serves on committees, both internal and external, as required
Qualification
Required
Requires a thorough knowledge of complex principles and procedures of assigned area; office practices, procedures and equipment
Requires problem solving and analytical skills, and in-depth knowledge of the subjects and work flow requirements for the assigned area (e.g., Financial Aid)
Requires in-depth understanding of automated information processing systems that support the work section
Position requires technical knowledge of computer systems operations and processes, including the ability to describe reporting and database functionality needs to technical support staff
Must have ability to interpret and implement changes in the computer system
Requires thorough knowledge of those activities associated with statistical record keeping, required reporting, and confidential record keeping
Requires thorough knowledge of proper English usage, grammar, spelling, and punctuation
Must be highly skilled in using various standard office machines, including computers and word processing and spreadsheet applications
Must be able to communicate technical and complex information to ‘non-technical' users
Requires the ability to independently perform all of the duties of the position efficiently and effectively
Must be able to coordinate, and perform the various tasks within the assigned office and work independently with minimal supervision
Must be able to learn, interpret, explain and apply College and program policies, rules, and objectives
Requires the ability to plan, organize and prioritize work in order to meet schedules and timelines
Requires the ability to analyze situations and accurately and adopt an effective course of action
Requires sufficient ambulatory ability to get to off-campus locations
Requires hand-arm-eye coordination to operate a personal computer keyboard
Requires visual acuity to recognize words and numbers
Requires auditory ability to carry on conversations and to project voice to small groups
The position requires an Associate's degree in a business or equivalent discipline
Requires a minimum of 6 years of responsible and varied experience, preferably in an educational setting in a high volume environment
Requires prior experience with computer systems operations and database management
Requires a valid drivers license
Preferred
Preferred Bachelor's Degree in a business or equivalent discipline
Additional experience may substitute for some higher education
Additional higher education may substitute for some experience
Benefits
Medical, dental, and vision insurance is provided by the District for all full-time employees and their dependents.
Company
College of the Redwoods
College of the Redwoods is a school in Eureka.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase