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Nebraska Furniture Mart · 10 hours ago

Sales Manager – Major Appliances

Des Moines, IA

Full-time

Onsite

Mid, Senior Level

$68K/yr - $84K/yr

3+ years exp

Nebraska Furniture Mart (NFM) is a long-established company dedicated to providing a welcoming environment for both employees and customers. They are seeking a Sales Manager to lead and develop the sales staff, ensuring performance metrics are met and improving sales processes.

E-CommerceManufacturing

Responsibilities

Recruit: Interview and hire sales staff to meet designated staffing levels

Manage: Conduct performance reviews, weekly department meetings, monthly one-on-ones and create staff schedules to meet customer needs

Observe: Monitor sales staff and provide feedback, recognition and coaching to ensure they’re meeting sales performance measures

Coach: Train sales staff on product knowledge and selling skills

Improve: Actively work on process improvements and attend/participate in all scheduled training events

Resolve: Assist sales staff with merchandise questions and issues with external customers

Maintain: Uphold the mission and critical measures of the department, control expenses, turnover and complete staff paperwork accurately and timely

Qualification

Supervisory experienceSales experienceTrainingCoachingBachelor’s degreeMicrosoft OfficeBilingual (English/Spanish)Customer service skillsCommunication skillsNegotiation skillsProblem solving skillsTime management skillsPositive attitudeTeam player

Required

Bachelor's degree in business, sales/marketing, related area or equivalent experience

3 years of supervisory or management experience

2 years of sales experience (retail sales experience in a true selling environment is preferred)

Ability to train, coach and develop staff

Excellent communication, customer service and interpersonal skills

Excellent negotiation skills

Decision making, problem solving, and time management skills

Professional appearance

Positive attitude

Sense of urgency

Desire to grow

Team player and caring

Depending on division, valid driver's license and ongoing, acceptable driving record

Ability to work nights and/or weekends

Ability to work night, weekend and/or early morning hours based on business needs

Pre-employment screening includes, but isn't limited to, criminal background check

Preferred

2 years of sales experience (retail sales experience in a true selling environment is preferred)

Experience as an NFM shadow trainer preferred

Product knowledge is preferred

PC experience with Microsoft Office proficiency is preferred

English/Spanish bilingual speakers preferred

Benefits

Same day pay - access to your earned pay on-demand, when you need it the most

Competitive pay - generous annual increases up to 7%

Inclusive culture – Because everyone who works or shops at NFM should feel right at home

Health, dental, vision, life Insurance, short and long term disability

Paid holidays (upon hire) and paid time off (after 90 days)

Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)

Virtual and in-person career development opportunities at all levels

Paid community volunteer opportunities

Tuition Reimbursement

You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option