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MGM Resorts International · 1 day ago

Spa Receptionist - Mandalay Bay

LV Metro Area

Part-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

MGM Resorts International is a leading company in the entertainment industry, and they are seeking a Spa Receptionist to provide exceptional service to guests. The role involves creating a welcoming check-in experience and maintaining high standards of professionalism in a luxury spa environment.

GamblingHospitalityResorts

Responsibilities

Consistently offer professional, friendly and engaging service to exceed guest expectations

Follow all departmental and policies and procedures including safety and sanitation policies

Provide services including but not limited to, assisting all guests with Spa and/or Salon appointments, check guests in and out of facility, provide sincere, enthusiastic, quality, and consistent customer service to the spa and salon clients

Create exceptional customer service and assist guests with questions, ensure professional and courteous behavior to all guests and employees, manage cash bank daily, retain knowledge of spa/salon software system

Promote and sell service treatments, enhancements, upgrades and retail products

Qualification

Customer serviceSpa/salon experienceProfessionalismAttention to detailTeam player

Required

Prior relevant experience in guest service or call center

High School Diploma or GED

Must be 18 years of age or older

Preferred

Prior experience in spa or salon setting

Benefits

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off shift

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community