Lakeview Loan Servicing, LLC. · 7 hours ago
Product Manager, Mortgage Servicing Rights Operations
United States
Full-time
Remote
Mid, Senior Level
$115K/yr - $133K/yr
7+ years expLakeview Loan Servicing, LLC. is seeking a Product Manager to lead the Mortgage Servicing Rights Operations division. The role involves overseeing vendor data intakes and ensuring the accuracy and reliability of data systems and workflows, while driving operational efficiency and collaboration across teams.
FinanceFinancial ServicesMortgageReal Estate
Responsibilities
Define and maintain the roadmap for data integration, normalization, intake, reconciliation, and monitoring capabilities, balancing immediate operational needs with long-term scalability
Establish metrics and SLAs for intake timeliness, and reliability; publish KPI dashboards tracking accuracy, completeness, timeliness, and exception rates
Establish and enforce quality controls to ensure accuracy, completeness, and timeliness
Oversight of the end-to-end vendor feeds (SLAs, file specs, change control, cutovers), ensuring timely ingestion and reconciliation with loan-level documentation
Oversee systems and platforms used for data validation, exception handling, and process automation
Partner with Technology to evolve platforms for ingestion/orchestration, data validation exception handling and process automation
Collaborate with the Optimization Team and peer Product Managers to align processes, share best practices, and drive efficiencies
Act as the primary liaison between Operations leadership, vendors, and internal tech teams to ensure alignment on roadmap priorities, and risk management
Promote reporting, development and monitoring of KPIs for data accuracy, process-health, and exception rates; communicate results to leadership
Promote automation, workflow streamlining, and governance improvements to reduce manual work and increase efficiency
Qualification
Required
Bachelor's degree in any concentration that has exposure and experience in the relevant technical skills, or equivalent work experience
Minimum of 2+ years of data analysis experience
7+ years in process optimization, operations, or data-driven roles, with at least 2 to 3 years in a leadership role
Familiarity with mortgage servicing operations, regulatory requirements, and workflow systems
Strong communication skills with the ability to bridge business needs and technical execution
Data-driven mindset with experience in KPI design, dashboarding, and operational reporting
Analytical Skills: Ability to identify trends, solve complex problems, and generate actionable insights
Time Management: Proven ability to prioritize tasks, work efficiently under pressure, and meet deadlines
Communication: Strong verbal and written communication skills, with an ability to present complex ideas effectively
Detail Oriented: Organized, meticulous, and focused on delivering high-quality work
Collaboration & Leadership Potential: Ability to work collaboratively within cross-functional teams, with a proactive approach in mentoring and supporting peers
Preferred
Background in the mortgage, financial, or banking industry is a plus
Company
Lakeview Loan Servicing, LLC.
BEWARE of Unsolicited Job Offers that request a personal ID!!! Lakeview Loan Servicing, LLC (“Lakeview”) is a uniquely qualified mortgage finance company dedicated to assisting our customers with efficient and affordable refinancing and purchase options.
501-1000 employees
H1B Sponsorship
Lakeview Loan Servicing, LLC. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (6)
2023 (8)
2022 (6)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Steve Lemmon
Chief Marketing Officer - Originations
Recent News
Business Insider
2025-07-16
Company data provided by crunchbase