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Elephant Energy · 11 hours ago

Account Executive

Los Angeles, CA

Full-time

Hybrid

Mid Level

$80K/yr - $85K/yr

Elephant Energy is a certified B Corp committed to helping homeowners transition to climate-friendly technologies. The Account Executive, also known as a Home Comfort Advisor, will guide customers through the electrification journey by consulting on their needs, designing custom systems, and managing the sales pipeline to ensure exceptional service and customer satisfaction.

EnergyRenewable EnergySustainability

Responsibilities

Manage the Entire Sales Pipeline: Own the customer journey from initial contact to signed contract, ensuring a smooth handoff to the Project Manager

Develop the market: Actively participate in community and industry events to connect with homeowners, identify new opportunities, and stay attuned to evolving market needs

Lead Personalized Consultations: Meet with homeowners, in their homes as required, to build trust, assess heating and cooling needs, uncover challenges, and address both current & future comfort, efficiency, and electrification goals

Design and Sell Systems: Create personalized electrification plans, introduce products and financing options, and close deals with homeowners

Set Clear Expectations: Educate customers about project timelines, the installation process, and expected outcomes to build trust and, win confidence, and generate referrals

Hit Sales Targets: Use effective sales strategies to meet or exceed monthly and quarterly revenue goals

Actively perpetuate an inclusive, equitable, collaborative working environment in which psychological safety comes first

Provide Feedback: Share insights from customer interactions with internal teams to improve sales materials, scoping practices, and product offerings

Refine the Sales Playbook: Help develop and implement best practices for consultations and system design to improve the efficiency and quality of the sales process

Ensure CRM Hygiene: Maintain accurate records of customer interactions, leads, and pipeline status to ensure transparency and alignment across teams

Stay Current on Products: Continuously learn about new electrification technologies and rebate and incentive options to offer homeowners the best solutions

Qualification

Customer-facing sales experienceConsultative sellingBuilding scienceCRM tools proficiencyTechnical concept adaptationProactive mindsetCommunication skillsInterpersonal skillsOrganizational skillsGrowth-oriented attitude

Required

Experience in customer-facing sales or consultative roles, ideally in industries like smart home technology, HVAC, energy, or home services

Experience in related fields such as architecture, construction, building science, energy efficiency is highly desirable

A proactive, self-starter mindset, with a proven ability to take ownership and deliver results independently

Strong communication and interpersonal skills; you thrive on connecting with people in various settings (phone, video, in-person)

The ability to manage competing priorities effectively while adhering to deadlines

A growth-oriented attitude, with the ability to quickly learn and adapt to new technical concepts like building science, financing, and project management tools

A track record of using data, CRM tools, or systems to optimize processes and drive exceptional outcomes

You're highly organized, tech-savvy across multiple software platforms, and thrive in the dynamic, ever-evolving environment of an early stage company

A passion for solving climate change and enthusiasm for working in a mission-driven company