Hexaware Technologies ยท 11 hours ago
SRE Lead
United States
Full-time
Remote
Senior Level, Lead/Staff
6+ years expHexaware Technologies is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to clients worldwide. The SRE Lead is a senior technical leader responsible for owning reliability strategy, leading an SRE team, and ensuring the operational health, scalability, and availability of services, combining hands-on engineering, automation, and people leadership to drive reliability across the organization.
BankingConsultingInfrastructureInsuranceInsurTechSoftware
Responsibilities
Define SRE strategy, process frameworks, standards, and best practices
Establish SLIs, SLOs, and error budget policies; embed reliability into the SDLC
Promote a culture of service ownership and maintain strong cross team feedback loops
Oversee monitoring and maintenance to meet SLAs and uptime targets
Drive capacity planning and forecasting to ensure performance at scale
Use data and metrics to prioritize reliability investments and tradeoffs
Lead automation efforts to eliminate operational toil and streamline runbooks
Oversee Infrastructure as Code practices (for example Terraform, CloudFormation) and configuration management
Improve CI/CD pipelines to enable safer, faster releases
Lead incident response and communications during outages
Conduct blameless postmortems and ensure corrective actions are executed
Govern change control to ensure safe, tested production deployments
Partner with engineering, architecture, and product teams to bake reliability into designs and roadmaps
Translate technical issues and tradeoffs for technical and nontechnical stakeholders
Hire, mentor, and develop SRE engineers; set team goals and a roadmap
Lead calmly and effectively under pressure during critical incidents and drive customer focused decisions
Qualification
Required
Proven SRE/DevOps/infrastructure experience (typically 6+ years) with leadership experience (about 2-3 years)
Strong cloud experience (AWS preferred), containerization (Docker), and orchestration (Kubernetes)
Expertise with IaC and automation tools (Terraform, CloudFormation, Ansible, or similar)
Proficient in scripting and programming for automation (Python, Bash, or similar)
Deep experience with monitoring and observability tooling (Prometheus, Grafana, ELK/ELK Stack, Splunk, Datadog, etc.)
Strong people leadership and coaching skills with proven stakeholder communication
Excellent problem solving, analytical thinking, and adaptability
Strategic mindset balancing engineering excellence with business priorities
Company
Hexaware Technologies
At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology.
10001+ employees
H1B Sponsorship
Hexaware Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (629)
2024 (703)
2023 (510)
2022 (648)
2021 (647)
2020 (1064)
Funding
Current Stage
Public CompanyTotal Funding
$67.69MKey Investors
MAPE Advisory GroupGeneral Atlantic
2021-10-23Acquired
2013-01-01Post Ipo Equity
2006-10-01Post Ipo Equity
Leadership Team
P R Chandrasekar
Vice Chairman & CEO
Srikrishna Ramakarthikeyan
CEO
Recent News
2025-12-25
Hindu Business Line
2025-12-17
PR Newswire UK
2025-12-16
Company data provided by crunchbase