Waldorf Astoria New York · 5 hours ago
Director of Property Operations - Waldorf Astoria New York
New York, NY
Full-time
Onsite
Director/Executive
$200K/yr - $240K/yrWaldorf Astoria New York is a world-renowned luxury hotel that has recently undergone historic renovations. They are seeking a visionary Director of Property Operations to oversee the daily operations, ensuring operational excellence and an uncompromising guest experience.
Hospitality
Responsibilities
Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
Conduct facility inspections
Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs
Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard
Obtain required licenses and permits to ensure full compliance with codes, regulations and safety standards
Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Qualification
Required
Proven senior-level experience leading Property Operations within a large, luxury, or iconic hotel environment
Experience supporting newly renovated or reopened assets strongly preferred
Deep expertise in capital planning, preventative maintenance, and complex building systems
Strategic leadership style suited for high-profile, fast-paced operations
Passion for excellence, stewardship, and delivering world-class hospitality
Direct and oversee the functionality and safety of the facility, including physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
Conduct facility inspections
Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system
Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs
Lead, manage and communicate information about capital projects and property rehabilitations, including scheduling, budgeting and complying with contractor bidding standard
Obtain required licenses and permits to ensure full compliance with codes, regulations and safety standards
Direct daily department operations including guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation
Monitor and develop team member performance to include providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Benefits
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
Career growth and development
Recognition and rewards programs
Company
Waldorf Astoria New York
For nearly a century, Waldorf Astoria New York has been a fixture of New York City society, earning its place as a beacon of radiance in the cultural capital of the world.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase