Operational Support Administrator jobs in United States
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HUB International · 15 hours ago

Operational Support Administrator

HUB International is a recognized global leader dedicated to helping individuals and companies navigate risk and manage the complexities of insurance. The Operational Support Administrator will provide direct support related to operations and client services, including clerical and administrative tasks, event planning, and assisting account managers with billing and invoicing.

Financial ServicesInsuranceInsurTechRisk Management

Responsibilities

Provide clerical and administrative support to operations and client service departments
Assist with HUB event planning and execution
Manage and maintain front desk area, lobby and help with upkeep in kitchen/lounge area
Answer multi-line phone system (including transfers)
Manage and distribute of incoming and outgoing mail
Scan mail into our Agency Management System and deliver it electronically to client service teams
Provide other clerical functions as needed such as photo coping, stuffing envelopes, preparing policy books, assembling Auto ID Cards
Assist Account Managers and Account Executives with billing and invoicing related tasks
Miscellaneous administrative duties/projects as needed

Qualification

Insurance LicenseMicrosoft OfficeAdobeBilingual in EnglishSpanishQuality ManagementTeamworkWritten CommunicationInitiativeProject Management

Required

3 to 6 months of prior office experience preferred
High School Graduate or a Certificate of High School Proficiency, Age 18 or older
Insurance License required or must be able to obtain within 120 days of hire
Must hold a valid Driver's License
Dependable transportation
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively to customers and teammates
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Proficient in Adobe, Microsoft Office including Excel, Word and Power Point; follow guidelines on working in BMS (EPIC) for premium efficiency with your team

Preferred

Bilingual in English and Spanish a big plus

Company

HUB International

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HUB International is an insurance brokerage company that offers employee benefits, business, and personal insurance products and services.

Funding

Current Stage
Public Company
Total Funding
$8.5B
Key Investors
Leonard Green & PartnersAltas Partners
2025-05-12Private Equity· $1.6B
2023-09-15Private Equity
2023-06-22Debt Financing· $6.9B

Leadership Team

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Marc Cohen
Chairman of the Board and CEO
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Joseph C. Hyde
Chief Financial Officer
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Company data provided by crunchbase