Associate Technology Administrator jobs in United States
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Flagstar Bank · 18 hours ago

Associate Technology Administrator

Flagstar Bank is a financial institution seeking an Associate Technology Administrator to support daily IT operations. This role involves providing first-line assistance for users, maintaining systems, and ensuring secure access to IT resources while learning compliance and security requirements.

BankingFinanceFinancial Services
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H1B Sponsor Likelynote

Responsibilities

Provide frontline technical support for all levels within the organization
Assist with user account setup, access requests, and password resets
Support installation, configuration, and maintenance of devices and applications
Monitor systems and report potential issues to senior staff
Document incidents, service requests, and solutions
Follow security and compliance procedures in daily tasks
Ensure timely resolution of support tickets in accordance with SLAs
Performs special projects, and additional duties and responsibilities as required
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations

Qualification

Troubleshooting skillsActive DirectoryGroup PolicyRemote support toolsCustomer service orientationHardware lifecycle principlesAsset managementCommunication skills

Required

High School Diploma, GED, or foreign equivalent required
2+ Years of minimum experience required
Excellent troubleshooting skills with hardware, OS, and software applications
Strong communication skills and customer service orientation
Knowledge of Active Directory, Group Policy, and remote support tools

Benefits

Medical
Dental
Vision
Life
Disability insurance
Comprehensive leave program

Company

Flagstar Bank

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Thank you for visiting Flagstar Bank, N.A. on LinkedIn, and we look forward to being part of your financial journey.

H1B Sponsorship

Flagstar Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (42)
2023 (41)

Funding

Current Stage
Public Company
Total Funding
unknown
2021-04-26Acquired
2001-07-12IPO

Leadership Team

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Gregg Christenson
Executive Vice President and CFO for Community Banking
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Randal Turner
SVP & Chief Financial Officer, Loan Servicing and Shared Services
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Company data provided by crunchbase