Help Desk Business Analyst jobs in United States
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CGI · 11 hours ago

Help Desk Business Analyst

positionLebanon, VA
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$46K/yr - $110K/yr

CGI Federal is seeking an experienced business analyst to join a growing and dynamic program focused on financial management activities for a government agency. The role involves processing accounts payable, assisting with budget tasks, and responding to client help desk tickets while working collaboratively within an experienced team.

AnalyticsApplication Performance ManagementBusiness IntelligenceConsultingCyber SecurityFinanceInformation TechnologyTechnical Support
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H1B Sponsor Likelynote

Responsibilities

Processing accounts payable to include vendor invoice payments in Momentum
Assisting with daily budget tasks including but not limited to requirements tracking and budget forecasting
Completing annual internal control assessments over key business processes
Assisting with financial reporting activities
Responding timely and professionally to client help desk tickets
Assisting with year-end activities
Developing knowledge and keeping up-to-date on new processes or procedures

Qualification

MomentumFinancial accounting softwareMicrosoft ExcelAnalytical skillsCustomer service mindsetStrategic thinkingResearch skillsKnowledge sharingAction-orientedProblem-solving skillsAttention to detailCommunication skills

Required

Analytical and problem-solving skills
Research and troubleshoot issues and errors received through client help desk tickets
Analytical mindset and high attention to detail
Action-oriented
Customer service mindset
Effectively manage tasks and priorities so that client issues are responded to timely and fully
Strategic/critical thinking
Strong communication (oral and written)
Experience working with Momentum
Background or degree in finance or business
Expert knowledge in Microsoft Office, particularly Microsoft Excel
Familiarity with use of artificial intelligence (AI)
Familiarity with financial accounting software programs/suites
Experience in audit and/or internal controls
Knowledge of the federal government budget and budget execution
Facilitate knowledge sharing with team members

Benefits

Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs

Company

CGI

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CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services.
dateFounded in 1976
location
Montréal, Quebec, CAN
people-size10001+ employees
web-link
https://www.cgi.com

H1B Sponsorship

CGI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (775)
2024 (762)
2023 (795)
2022 (940)
2021 (846)
2020 (582)

Funding

Current Stage
Public Company
Total Funding
$1.2B
2025-03-12Post Ipo Debt· $650M
2024-09-03Post Ipo Debt· $550.87M
1998-10-06IPO

Leadership Team

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François Boulanger
President and Chief Executive Officer at CGI
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Raymond McMann
VP, Global Oil & Gas Industry
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Recent News

Business Wire
LiveDrop Announces Collaboration With CGI to Enhance Secure Data Exchange in Defense
2026-01-13
PR Newswire
CGI named a Major Contender in Everest Group's 2025 PEAK Matrix® Assessments for GCC set-up and transformation capabilities in India
2026-01-09
syncni.com
Cyber security frontiers: 2026 outlook
2026-01-09
Company data provided by crunchbase