HealthCare Support ยท 11 hours ago
IT Help Desk Technician
Healthcare Support is seeking a self-motivated, experienced IT Help Desk Administrator to join their team. The role involves handling day-to-day IT work, maintaining technology systems, and providing user support both onsite and remotely.
DatabaseHealth Care
Responsibilities
Create new users, resolve issues with systems and programs
Provide in-house and remote user support with various programs and equipment
Troubleshoot issues with desktops, laptops, mobile devices, printers and copiers onsite and remotely
Ensure all operating systems are running smoothly and all updates are made in a timely manner
Maintain computers and install/update necessary programs and software
Manage and distribute Cell Phones and assist with office phones and VOIP
Configuration and upkeep of servers, computers, and security systems
Training or directing users on the correct use of software and hardware within the system
Assist with other duties as assigned
Qualification
Required
A minimum of 5 years experience in Information Technology
Polite, patient, and positive attitude and is supportive of non-technical team members
Familiar with Microsoft operating systems and Office Products
Windows server, active directory, Exchange, MS SQL
Microsoft 365 administration
Performing problem-solving tasks when alerted by a user or monitoring system
Ability to work well with employees in various departments within the Company
Able to work in a fast pace environment
Preferred
Computer Networking: 3 years
Help desk: 2 years
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Company
HealthCare Support
HealthCare Support is a national niche recruitment firm that has a singular focus - placing top talent in the dynamic healthcare industry.