StoryPoint · 3 weeks ago
Executive Director
Middletown, KY
Full-time
Onsite
Director/ExecutiveStoryPoint is dedicated to creating exceptional experiences for residents and their families. The Executive Director is responsible for the overall experience and financial health of the community, leading with compassion and strong leadership skills while fostering a positive culture.
Health CareHome Health CareNursing and Residential CareRetirement
Responsibilities
Drives culture within community. Responsible for reinforcing our Common Beliefs through communication and modeling expected servant leadership behaviors in all interactions with others
Regularly creates meaningful connections with all residents within the community, ensuring our Residents have Safety, Belonging, Something to Look Forward to and Peace of Mind
Responsible for the overall financial health of the community
Leading other functional leaders in the community
Supports in hiring, training, performance management and separations, when necessary
Establishes, builds and maintains positive relationships with residents and families
Supports the sales process to convert prospective residents into actual residents and builds strong relationship with sales partners
Responsible for the lease signings, Move-in-Momentum, including collaboration with various departments to ensure resident needs are met accordingly and assisting resident/families
Conducts Resident Forums on a monthly basis to listen to and respond to resident concerns
Leads daily stand-ups to review concerns and address issues related to the Community
Supports for other functional leaders for meetings involving resident care
Partners with Functional Leaders to ensure that 85% of community concerns are solved at the community level
Ensures ongoing compliance with all state and federal regulatory requirements
Ensures adequate preparation for, and participate in, regulatory compliance survey
Responsible for ensuring all safety protocols are completed in a timely manner
Ability to provide on-site emergency support at the Community, when necessary
Some travel may be required
May be required to attend Real Estate Class and obtain licensure / 6 months to begin process
May be required to provide support to other functions within the department to ensure staffing needs are met
Performs other similar or related duties as assigned or necessary
Qualification
Required
Bachelor's degree in business, Health Care, Gerontology, or equivalent experience
Fulfillment of any necessary state-specific certification for Licensed Assisted Living or equivalent and an understanding of federal and state laws related to the operations of a Senior Assisted Living Community
Demonstrates passion for leading and developing people as well as promoting excellent service delivery to residents
Exceptional hospitality skills with knowledge of and special sensitivity to the needs of aging adults and their families
Dedication to helping others and making a difference in the lives of the people they encounter every day
Exceptional ability to form meaningful relationships with residents, team members and families to increase satisfaction and grow census
Ability to work effectively and diplomatically with a variety of publics, including employees, residents, families, ownership groups, community groups, government agencies, etc
Ability to communicate clearly and concisely, both verbally and in writing
Ability to work effectively as part of a team
Strong proficiency with Microsoft Office applications
Benefits
Health
Dental
Vision
401(k)
Income protection
Extraordinary work-life benefits
Company
StoryPoint
StoryPoint provides home care and senior living services.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2022-03-06
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