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GEICO · 6 hours ago

Customer Experience Specialist

Richardson, TX

Full-time

Onsite

New Grad, Entry Level

GEICO is a leading insurance company that offers a rewarding career with endless possibilities. They are seeking a Customer Experience Specialist to manage the end-to-end claims experience for customers, ensuring efficient resolution and support throughout the vehicle repair process.

Auto InsuranceFinancial ServicesGovernmentInsuranceInternetMobile

No H1B

Responsibilities

Understand vehicle estimating and how to navigate the repair process and equitable settlements

Oversee rental vehicle authority

Manage the fine details of a claim, like car seat replacements or additional covered policy endorsements

Qualification

Active Insurance Adjusters licenseCritical thinkingDecision makingMicrosoft Office SuiteKPIsMultitaskingPrioritization

Required

Critical thinking and decision making in a dynamic, fast-paced environment

Strong computer proficiency, including familiarity with Microsoft Office Suite

Ability to prioritize work and multi-task, while navigating through multiple business applications

Experience with KPIs and measurable goals

High School Diploma or equivalent required

Preferred

bachelor's degree

Active Insurance Adjusters license

Benefits

Comprehensive healthcare and well-being support available on Day 1.

401(k) Match: From day one, you’ll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.

Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.

Access to additional benefits like mental healthcare as well as fertility and adoption assistance.

Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Company

GEICO

Glassdoor2.7

GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.

Founded in 1936