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OnTrac · 3 hours ago

Route Optimization Support Specialist | San Jose CA

San Jose, CA

Full-time

Onsite

Entry Level

$20/hr - $25/hr

2+ years exp

OnTrac is a super-regional provider of distribution services for e-commerce and product supply businesses. The Route Optimization Support Specialist will be responsible for dispatching drivers, optimizing routing, and ensuring effective communication with various stakeholders.

DeliveryPackaging Services

Responsibilities

Dispatch drivers, track on road metrics with consistent and effective follow-up with facility personnel including 3rd party providers, direct shipper contact, and internal KPI management

The daily administration of Routing/mapping creation and optimization for dedicated pick up routes in select markets

Pick up manifest creation and communication to RSP business partners and facility operators for daily on road execution

Field telephone calls, file, and data entry

Qualification

Routing/mapping optimizationData entryFleet experienceWindows applicationsCustomer serviceCommunicationProblem solving

Required

Minimum of two (2) years administrative or clerical experience, Fleet experience preferred

High School Diploma is required

Excellent oral and written communication skills

Ability to effectively present information and respond to questions

Ability to communicate and interface with many vendors, and corporate employees

Ability to read and apply common sense understanding to carry out instructions furnished in written or oral form

Ability to deal with high levels of ambiguity and see through with data based decisions

Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals

Ability to apply strict confidentiality rules to daily workload

Ability to problem solve

Provide excellent Customer Service to Internal and External Customers

Proficiency in Windows applications: Word, Excel, and Outlook

Benefits

Medical, Dental, and Vision Insurance

Industry leading individual and group benefits

Paid Time Off including Holiday pay

401(k) with company match

Safe and clean work environment

Company

OnTrac

Glassdoor3.1

OnTrac is the solution of choice for last-mile e-commerce deliveries that helps retailers and shippers build a competitive advantage through faster delivery times, lower costs, coast-to-coast coverage, and reliable on-time performance.

Founded in 1991

Chandler, Arizona, USA

5001-10000 employees