WRITER · 1 day ago
Site reliability engineer
New York, NY
Full-time
Hybrid
Senior Level
$158K/yr - $278K/yr
7+ years expWRITER is where the world's leading enterprises orchestrate AI-powered work. As a Site Reliability Engineer, you'll ensure the platform's availability and performance, impacting enterprise customers by automating infrastructure management and designing scalable solutions.
Agentic AIContentFoundational AIGenerative AINatural Language ProcessingProductivity ToolsVirtual Assistant
Responsibilities
Automate operational tasks and infrastructure management by developing robust tools and platforms using Python, Go, or similar languages, significantly reducing manual toil across our production environment
Design and implement scalable, fault-tolerant infrastructure solutions on public cloud providers (AWS, GCP, Azure) to support WRITER's rapidly expanding, high-traffic AI platform
Own the reliability, performance, and efficiency of WRITER’s core services, defining and upholding stringent Service Level Objectives (SLOs) and Error Budgets
Own the observability stack for monitoring, logging, and alerting systems to ensure rapid detection of issues across our complex distributed systems
Lead incident response, post-mortems, and root cause analyses, applying learnings to proactively prevent future outages and build a more resilient system architecture
Collaborate closely with product and engineering teams, providing expert guidance on system design for reliability, performance, and scalability from conception through launch
Qualification
Required
A solid 7+ years of experience in site reliability engineering, DevOps, or a similar role focused on building and operating large-scale, high-availability production systems
Deep expertise with cloud platforms (AWS strongly preferred), containerization technologies like Docker and Kubernetes, and Infrastructure-as-Code tools such as Terraform
Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring
Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance
Demonstrated ability to Challenge the status quo, proactively identify systemic weaknesses, and propose innovative solutions to complex reliability problems
Excellent communication, collaboration, and problem-solving skills, with a talent for building strong relationships and Connecting with cross-functional teams
A strong sense of ownership and accountability, eager to Own mission-critical systems and drive them toward peak performance and unparalleled reliability
Benefits
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for: Wellness stipend for gym, massage/chiropractor, personal training, etc., Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
Company
WRITER
Writer is a software firm that develops a full-stack generative AI platform delivering transformative ROI for enterprises.
201-500 employees
H1B Sponsorship
WRITER has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$326MKey Investors
ICONIQ GrowthInsight PartnersUpfront Ventures
2024-11-12Series C· $200M
2023-09-18Series B· $100M
2021-11-15Series A· $21M
Leadership Team
May Habib
Co-founder and CEO
Waseem AlShikh
Co-founder and CTO
Recent News
Crunchbase News
2025-12-09
2025-12-05
Company data provided by crunchbase