New Era Technology · 17 hours ago
Inside Account Manager - Midmarket
Milwaukee, WI
Full-time
Hybrid
Mid LevelNew Era Technology is a trusted global digital systems integration partner, delivering innovative solutions to help clients achieve mission critical business outcomes. We are seeking a high-energy, results-driven Inside Account Manager that is dedicated to supporting midmarket customers, focusing on customer retention, organic growth, and demand generation with existing clients.
Audio/Visual EquipmentInformation TechnologyInternet
Responsibilities
Manage opportunities through the entire sales cycle, working with cross-functional teams as necessary, and serve as the primary customer contact for midmarket customers
Proactive Lead demand generation activities with existing midmarket customers to expand wallet share of New Era's strategic solution portfolio
Achieve monthly and daily goals:
Researched and aligned calls per day to existing midmarket customers based on existing solutions and upgrades/upsells/organic growth expectations
Meetings per Month (phone, virtual) – Target agenda is established prior to meeting. All information notes post-meeting managed within CRM
Qualified Opportunities per month
Develop and cultivate client relationships with both existing and new customers
Respond to customer requests in a timely manner
Update CRM with accurate information regarding customer profiles, opportunity information and contract information
Support agreement renewals of midmarket customers with delivered services and solutions, as required
Participate collaboratively in Sales team meetings, as required
Qualification
Required
General understanding of Technology services and offerings in a business environment
Proficient in Microsoft Office, ZoomInfo and CRM
Understanding of how to leverage LinkedIn and other platforms in social selling
Exceptional organizational skills and high energy
Excellent communication skills – able to deliver clear, concise messaging to executive stakeholders
Must be able to ask probing questions and gather information/research
Must be ambitious, persistent, and consistent
Must be goal oriented with an ability to focus on a goal and achieve that goal
BS in Sales, Business Administration, or relevant field preferred
Proven work experience in business operations, sales operations, or inside sales
Proven strong analytical and organizational skills
Must be able to communicate effectively in English through written and verbal channels
Benefits
Medical
Dental
Vision
401k with a fully vested match
Flexible Time Off (FTO) policy.
5 different Flexible Spending account options
Company
New Era Technology
New Era Technology is a provider of managed IT services and systems intended to augment and support technology related requirements.
Founded in 2013
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
D
David Stearns
Managing Director US Mid-Market Solutions Group - Retired
Recent News
2025-08-26
2025-08-25
2025-07-08
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