Dragonfli Group · 13 hours ago
Windows Junior Analyst
Dragonfli Group is a cybersecurity and IT consulting firm providing services to federal agencies and Fortune 100 enterprises. The Windows Junior Analyst supports day-to-day Windows Server operations in a NERC CIP–regulated environment, focusing on server upgrades, OS security patching, and compliance-driven change execution.
Responsibilities
Execute Windows Server upgrades (in-place and migration-based) following approved implementation and rollback plans
Perform Windows OS security patching aligned to maintenance schedules and vulnerability remediation targets
Support NERC CIP compliance by following required procedures and preserving audit evidence
Coordinate planned outages with operations, cybersecurity, application, and infrastructure teams
Create and execute change requests in accordance with formal change management processes
Perform post-maintenance validation (system health, services, logs, application availability)
Produce detailed documentation for all activities to ensure audit readiness and traceability
Track, escalate, and support resolution of issues encountered during upgrade and patch cycles
Qualification
Required
1–3 years of experience in Windows Server administration or infrastructure operations
Hands-on experience with Windows Server patching, upgrades, and basic troubleshooting
Working knowledge of change management processes (ServiceNow or equivalent)
Experience working in production environments with defined maintenance windows
Ability to produce clear, accurate, audit-quality documentation
Bachelor's degree in IT, Computer Science, or related field or equivalent hands-on experience
Execute Windows Server upgrades (in-place and migration-based) following approved implementation and rollback plans
Perform Windows OS security patching aligned to maintenance schedules and vulnerability remediation targets
Support NERC CIP compliance by following required procedures and preserving audit evidence
Coordinate planned outages with operations, cybersecurity, application, and infrastructure teams
Create and execute change requests in accordance with formal change management processes
Perform post-maintenance validation (system health, services, logs, application availability)
Produce detailed documentation for all activities to ensure audit readiness and traceability
Track, escalate, and support resolution of issues encountered during upgrade and patch cycles
Preferred
Exposure to regulated or compliance-driven environments (NERC CIP preferred but not required)
Basic familiarity with Active Directory and Group Policy (preferred)
Experience with automated scripting deployment tools (Ansible Tower, etc.)
Exposure to WSUS, SCCM/MECM, or vulnerability scanning tools (nice to have)
Awareness of monitoring and security tools (e.g., Splunk, Tripwire)
Benefits
Health, dental, & vision insurance
PTO & Federal Holidays
401(k) employer match