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LCMC Health · 10 hours ago

PB Epic System Analyst Senior- Epic Certification Required

LCMC Health Corporate

Full-time

Onsite

Senior Level

LCMC Health is a community-focused healthcare organization dedicated to providing the best possible care. The Senior Epic System Analyst will work with independence to support application interests, mentor team members, and assist with workflow and project designs while ensuring high-quality service and system solutions.

Health CareHealth DiagnosticsHospitalMedical

H1B Sponsor Likely

Responsibilities

Senior Analysts are limited to a maximum of 12 hours of operational meetings weekly. Should their meeting time exceed this limit, they will coordinate with their lead or manager to adjust their schedules or have the lead attend additional meetings on their behalf. This does not include meetings related to tickets

Attend calls with Application Analysts to mentor/support discussion with operational leaders and analyst development

Provide back up for FA or lead on calls as needed and communicate needs/outcomes

Attend project related calls as needed, keeping minutes. Coordinate/Facilitate as needed based on role in project

Participate in assigned BFF calls once assigned. Be an effective BFF for assigned operational contact. Facilitate discussion with minutes and updates to be shared with team

Participate in Bezzie program as a positive mentor for Application Analysts once Bezzie is assigned

Works with a greater level of independence, requiring little support

Contribute to workflow and project timeline designs for assigned tasks

Identify alternative recommendations and participate in discussion

Delegate task ownership when necessary

Complete peer review of system build as submitted by team members

Maintain trackers related to tickets/projects. Provide updates regularly (EOD calls, internal calls, ticket reviews, or when prompted by FA, Lead, Manager)

Mentor others and aide in support/transition/knowledge sharing sessions with team members

Support application interests in cross-application workflows

Assists team in resolving complex issues, escalating issues as necessary to the appropriate organizational or vendor level

Leads optimization efforts of clinical staff and departments as assigned by FA, Lead, or Manager

Monitor team's queue in SNOW for high priority tickets. Able to assist with ticket assignment when needed

Senior Analysts are responsible for assisting leads with peer reviews for both tickets and projects

Expert on routine duties and uses appreciable originality on system assignments, makes recommendations and seeks approval on complex matters

Cross-train to learn additional related application(i.e. HB/PB, Cadence/Grand Central, etc.) with the expectation to support additional application

Obtain additional certifications, proficiencies, and badges as determined necessary/appropriate by manager

Senior Analysts will support total application as well as develop a foundation understanding of other team application(s). They will be assigned a balanced mix of complex and quick-win tickets. The work of a Senior Analyst should challenge them to develop leadership, mentoring, management skills; consistent organization/communication practices; and a strong foundation in all team application(s)

The team leads are tasked with ensuring the quality of build work and helping the team improve efficiency over time. They will distribute the workload evenly among analysts, taking into account the complexity of tickets

Senior Analyst will provide system build solutions; workflow design; and great customer service while working to develop consistent leadership skills

Other duties as needed

Qualification

Epic CertificationWorkflow DesignSystem Build SolutionsCross-Application SupportTicket ManagementMentoring

Required

Epic Certification Required

Ability to work with a greater level of independence, requiring little support

Experience in mentoring/supporting discussion with operational leaders and analyst development

Ability to complete peer review of system build as submitted by team members

Experience in maintaining trackers related to tickets/projects

Ability to assist team in resolving complex issues, escalating issues as necessary

Experience in leading optimization efforts of clinical staff and departments

Ability to monitor team's queue in SNOW for high priority tickets

Experience in providing system build solutions and workflow design

Preferred

Cross-train to learn additional related application (i.e. HB/PB, Cadence/Grand Central, etc.) with the expectation to support additional application

Obtain additional certifications, proficiencies, and badges as determined necessary/appropriate by manager

Company

LCMC Health

LCMC Health is a provider of hospitals, medical centers & health centers for healthcare, medical diagnostics and treatment.

Founded in 2009

New Orleans, Louisiana, USA

10001+ employees

https://www.lcmchealth.org/

H1B Sponsorship

LCMC Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (31)