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Pennant · 8 hours ago

IT Assets Management Specialist

Farmington, Connecticut

Full-time

Onsite

Mid, Senior Level

$50K/yr - $75K/yr

4+ years exp

Pennant Services is a company that supports home health, hospice, senior living, and home care agencies across the United States. They are seeking an IT Assets Management Specialist responsible for the complete lifecycle of computing and mobile devices, ensuring efficient procurement, preparation, and delivery of technology to the workforce while maintaining compliance and enabling user adoption through effective training.

Responsibilities

Source and procure computing and mobile devices in alignment with organizational standards and budget

Maintain accurate asset records using ITAM tools (e.g., ServiceNow, Intune, SOTI, Zendesk)

Ensure compliance with licensing agreements and vendor contracts

Configure and prepare devices for immediate use, including OS installation, security enrollment (MDM), and application setup

Activate lines, assign devices, and ensure connectivity (Wi-Fi, eSIM, Ethernet)

Coordinate large-scale provisioning for new hires and organizational events (e.g., Tech Day)

Ship peripheral equipment and ensure complete desk setup prior to deployment

Deliver engaging onboarding sessions and presentations to large groups of employees

Create user-specific welcome sheets and provide credentials for essential systems (Pennant, HHC, Pointcare, HCHB, SSO)

Conduct initial sign-ins and troubleshoot access issues promptly

Train users on device functionality, security practices, and productivity tools for optimal utilization

Receive and log returned equipment, inspect for damage, and verify asset details

Wipe data, reimage devices, and confirm compliance with security standards before redeployment

Identify opportunities for refurbishing and cost optimization, documenting savings and sustainability benefits

Qualification

IT asset managementServiceNowIntuneSOTIExcelVerizon Business PortalAT&T Premier Business PortalITIL certificationTraining ExpertiseHigh Communication Skills