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Specialty Dental Brands · 1 day ago

Financial Coordinator at Rusty Jones Orthodontics

Phoenix, AZ

Full-time

Onsite

Entry, Mid Level

$20/hr - $23/hr

2+ years exp

Specialty Dental Brands is seeking a Financial Coordinator for Rusty Jones Orthodontics. The role involves managing patient billing, insurance claims, and payment plans to ensure accurate financial transactions and enhance patient experience.

DentalHealth CareHospital

Responsibilities

Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions

Insurance Verification & Claims: Verify dental insurance benefits, accurately submit insurance claims, track claim status, and follow up on outstanding or denied claims

Patient Billing & Collections: Manage patient billing processes, apply payments, monitor account balances, and communicate with patients to resolve billing concerns and collect outstanding balances

Customer Service: Provide clear, compassionate financial guidance to patients and families, helping them understand their treatment costs and financial responsibilities

Documentation & Record Keeping: Maintain up-to-date and accurate financial records, agreements, and insurance documentation within the practice management software

Qualification

Dental practice management softwareDental insurance knowledgeHIPAA regulationsBillingCollectionsCommunication skillsAttention to detailOrganizational skillsTeam collaboration

Required

Previous experience in dental or healthcare financial coordination, billing, or insurance (2+ years preferred)

Strong knowledge of dental insurance policies, ADA codes, and claims submission processes

Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)

Excellent communication skills with the ability to explain financial concepts clearly and empathetically

Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously

Capable of working independently and as part of a collaborative team in a fast-paced environment

Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards

Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined