Brightree · 3 hours ago
Director, Product Management - SNAP Resupply
Peachtree Corners, GA
Full-time
Onsite
Director/Executive
10+ years expBrightree is a company focused on resupply automation for scale HME providers. The Director of Product Management for SNAP will lead the development and lifecycle management of the SNAP product line, ensuring cross-team collaboration and accountability for product outcomes.
Business IntelligenceHealth CareHospitalInformation TechnologySoftware
Responsibilities
Define the product vision, strategy, and multi-year roadmap for SNAP; align to commercial goals and measurable KPIs (conversion, automation rate, A.I.R., etc.)
Drive data-driven portfolio management: cohorts, set targets, and adjust priorities by insight
Lead Product Managers and Technical Product Managers to ship resilient, performant capabilities (rules/workflow engines, orchestration, reliability/performance improvements)
Modernize for scale, security, and cost efficiency; embed governance and compliance as product capabilities with clear audit evidence
Advance multi-channel digital experiences that improve ordering conversion, status transparency, and exception handling; measure adoption and outcomes post-launch
Demonstrated experience designing for scale and resilience, modernizing platforms for performance, reliability, security, and cost efficiency
History of advancing digital experiences multiple channels, improving conversion, status transparency, and exception handling
Experience partnering with Product Marketing/Sales on packaging/tiers, positioning, launches, and migrations tied to value metrics
Apply analytics/AI pragmatically with human-in-the-loop guardrails; publish observable outcomes and safeguards
Qualification
Required
Bachelor's in Computer Science, Business Administration, or related field
10+ years in SaaS product management and leadership; success with automation, order management, and/or supply-chain/RCM/CRM adjacent platforms
Healthcare/HME domain knowledge: payer/eligibility rules, documentation requirements, and compliance/audit needs
Proven delivery of platform capabilities at scale (rules engines, workflow/orchestration, reliability/performance)
Strong PM craft (discovery, PRDs, Agile sequencing, experimentation) and cross-brand leadership across Brightree & ResMed; executive-level communication
Customer-anchored: solves the right problems using research and data; relentless patient/provider advocate
Integrative decision-maker: balances user insight, business strategy, and technical execution
Prioritizes for impact: makes clear, data-based tradeoffs; moves with purpose and learns fast
Enterprise collaborator: aligns Product, Commercial, and Operations; communicates crisply at the executive level
Team builder: attracts and develops cross-functional talent; leads decisively under pressure
Preferred
Designs and builds for tomorrow, not today
Company
Brightree
Brightree HME / DME Software, Pharmacy Solutions, Home Infusion
501-1000 employees
H1B Sponsorship
Brightree has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (10)
2022 (11)
2021 (6)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Battery Ventures
2016-02-22Acquired
2008-07-15Series Unknown
Leadership Team
Cynthia Arceneaux, SHRM-CP, PHR
People Business Partner
Robert (Rob) Payne
HR Leader/Business Partner
Recent News
Seattle TechFlash
2025-09-01
2025-06-24
Company data provided by crunchbase