Customer Service Public Works jobs in United States
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ACCESS | MANAGEMENT ∙ REALTY ∙ MAINTENANCE ∙ LIFESTYLE · 9 hours ago

Customer Service Public Works

ACCESS is a company specializing in management, realty, maintenance, and lifestyle services. They are seeking a Customer Service Coordinator for their Public Works Department, responsible for managing inquiries, work orders, and coordinating with staff and vendors to ensure property maintenance.

ConstructionReal Estate

Responsibilities

Answer incoming calls and emails from property owners, providing courteous and professional customer service
Enter, track, and update work orders in the property management/work order system
Dispatch Roads & Grounds staff to address maintenance issues efficiently and accurately
Order materials, parts, and supplies needed for Public Works projects
Contact and coordinate with vendors for quotes, service requests, and project needs
Process vendor invoices for payment, ensuring accuracy and timely submission
Create and maintain property signage as required
Assist with scheduling and coordination of Public Works projects and special initiatives
Maintain accurate records of communications, work orders, and transactions
Support the department with general administrative tasks as needed

Qualification

Customer serviceMicrosoft OfficeWork order management softwareOrganizational skillsVerbal communicationWritten communicationAttention to detailProblem-solvingTeam-oriented

Required

High school diploma or equivalent; associate or bachelor's degree preferred
Previous experience in customer service, administrative support, or operations coordination
Strong organizational skills and ability to multitask in a fast-paced environment
Excellent verbal and written communication skills
Proficiency with computer systems, including Microsoft Office and work order management software

Preferred

associate or bachelor's degree
Basic knowledge of Roads & Grounds operations is a plus

Company

ACCESS | MANAGEMENT ∙ REALTY ∙ MAINTENANCE ∙ LIFESTYLE

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Access Management stands as a beacon of excellence in Association Management, Lifestyle, Maintenance, and Realty services.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase