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Ping Identity · 7 hours ago

Marketing Operations Manager

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

Ping Identity is a company focused on making digital experiences secure and seamless for users. In this role, the Marketing Operations Manager will serve as the technical and strategic bridge between sales engagement and marketing automation, ensuring the optimization of the tech stack for lead flow and data integrity.

GovernmentIdentity ManagementSecuritySoftware

Comp. & Benefits

Responsibilities

Serve as the architect for data orchestration. Manage deduplication, lead-to-account matching, and routing rules to ensure the database remains clean and actionable

Administer Salesloft at a global level, managing governance, user permissions, and technical integration with Salesforce to ensure seamless activity logging

Assist in the design and deployment of email sequences. Fine-tune AI prompts to ensure outgoing messaging remains on-brand, human-centric, and highly relevant to specific personas with a seamless handoff to the Sales team

Manage user access, security settings, and profiles across MarTech platforms

Establish global naming conventions and system-wide security protocols

Partner with the campaigns team to ensure Salesloft cadences complement—rather than conflict with—marketing emails

Ensure real-time website engagement triggers the correct Salesloft tasks or routes leads instantly via RingLead

Monitor sender reputation across sales email domains, ensuring all automated communications follow best practices

Ensure technologies adhere to corporate, legal, and privacy regulations (e.g., GDPR, CCPA)

Support Data Subject Access Requests and Deletion Requests of key sales and marketing technologies

Manage and execute data retention protocols across key technology to maintain alignment with legal requirements and internal governance policies

Qualification

RingLeadSalesloftSalesforceMarketoData PrivacyData GovernanceEffective CommunicationProblem SolvingAttention to Detail

Required

5+ years of experience in a Sales Operations or Marketing Operations role (preferably in the Enterprise B2B tech space) with hands-on expertise in RingLead and Salesloft. RingLead Certified Expert ideal

Strong understanding of the workflows between Sales tools (RingLead and Salesloft) and Salesforce and Marketo

Deep understanding of sales processes and revenue operations

Ability to identify and solve complex problems across multiple systems with various stakeholders

Must be an effective communicator (written and verbal), with an ability to manage multiple priorities on tight deadlines while maintaining strong attention to detail