Huron · 14 hours ago
ServiceNow Solution Architect (Senior Manager)
Chicago, IL
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$165K/yr - $190K/yr
5+ years expHuron helps its clients drive growth and enhance performance through innovative strategies and solutions. As a ServiceNow Solution Architect (Senior Manager), you will lead the design and integration of advanced ServiceNow solutions, acting as a trusted advisor to clients while overseeing technical excellence throughout the project lifecycle.
ConsultingInformation TechnologyProfessional Services
Responsibilities
Participates in requirements workshops and / or story grooming for a Huron ServiceNow project
Creates technical designs for stories as required
Estimates level of effort for user stories
Executes complex configurations and customizations including scripting, APIs; includes configuration, documentation, unit test case development, and unit testing (REST and SOAP integrations, integration spokes, and custom APIs for sending data from / to ServiceNow from external systems)
Provides day to day technical direction, support and mentoring to a project team of senior developers, developers and testers
Assists in complex solutioning with a goal of maintaining OOB functionality to the greatest extent possible
Participates in architectural governance as required
Reviews Team unit test plans to ensure they are comprehensive and adequately prove required functionality. Ensure test cases are defined for happy path, conditional paths, negative paths, boundary conditions, and edge conditions
Peer tests developer user stories
Peer reviews story implementations for best practices and ensures OOB functionality is retained to the greatest extent possible
Coordinates and collaborates with external system resources to define, implement, test, and deploy integrations
Point of technical contact during execution of UAT testing
Manages the creation of deployment documentation, scripts, update set packaging, validation, and technical signoff
Executes the production deployment on behalf of the client
Technical lead for initial hypercare period
Qualification
Required
Bachelor's Degree in Engineering, Computer Science (CS), Information Technology (IT), or other relevant field of study
5+ years in a ServiceNow technical delivery capacity (preferably with an Elite-level ServiceNow partner - not in an internal role)
7+ greenfield implementations of multiple ServiceNow modules, including 'NowAssist' and 'AI Agents'
Current Certified System Administrator (CSA) Certification REQUIRED
Current Certified Application Developer (CAD) Certification REQUIRED
2 Certified Implementation Specialist (CIS) Certifications in 2 different product lines REQUIRED
Progressive growth through experience as a developer and senior developer
Lead technical resource on your last 2 implementations
Working knowledge of predictive analytics, generative AI, and Agentic AI
Knowledge of virtual agent
Knowledge / Certification / experience with Performance Analytics
Strong JavaScript, node.js, Angular, and DOM knowledge / experience
Knowledge / experience with NowCreate / ServiceNow Best Practices
Preferred
Experience with one or more of the following ServiceNow modules preferred: CSM, HRSD, Enterprise Asset Management, SPM, or GRC
ServiceNow CTA or CMA, preferred
Benefits
Medical, dental and vision coverage
Other wellness programs
Company
Huron
Huron is a global professional services firm that collaborates with clients to put possible into practice by creating sound strategies, optimizing operations, accelerating digital transformation, and empowering businesses and their people to own their future.
5001-10000 employees
H1B Sponsorship
Huron has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (40)
2024 (42)
2023 (37)
2022 (31)
2021 (44)
2020 (32)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-10-13IPO
Leadership Team
C. Mark Hussey
President and CEO
J. Ronald Dail
EVP - Chief Operating Officer
Recent News
2025-11-21
MarketScreener
2025-11-05
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