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Ethan Allen Global, Inc. · 23 hours ago

402 - Office Salaries - RE-Operations Administrator

Minneapolis, MN

Part-time

Onsite

Entry Level

$25/hr - $28/hr

2+ years exp

Ethan Allen Global, Inc. is named America's #1 Premium Furniture Retailer and is a leading interior design destination. The role of RE-Operations Administrator involves supporting the design team with tasks such as inventory control, accounts payable processing, and customer service to ensure exceptional service to customers.

ManufacturingRetail

Responsibilities

Manage the flow of information regarding status of customer orders and deliveries, follow-up service, etc. between the service center and the design center staff

Ensure all cash transactions, including charge cards and bank deposits, are reconciled, properly deposited and accurately recorded in the ledger. Process blind cash balancing and exceptions

Review and control open order, inventory reports and workroom logs. Communicate to design teams as needed

Identify unrecorded delivered sales and implement procedures to prevent future occurrences

Assist with cycle counts/inventory control

Handle incoming communication from customers. Research and resolve customer inquiries in accordance with company guidelines. Monitor customer problems and identify recurring issues and trends

Update and monitor service work orders

Maintain petty cash fund ensuring appropriate approval on all petty cash expenditures

Coordinate with the Design Team to provide exceptional service to customers, before and after the sale

Work cooperatively in maintaining a neat and orderly Design Studio projection

Assist customers, front desk, and design consultants as needed

Contribute ideas and suggestions that will improve our ability to provide exceptional customer service

Qualification

Inventory controlAccounts payable processingCustomer serviceBasic computer skillsHigh energyOrganizational skillsTeamworkVerbal communicationPositive attitude