Capstone Logistics, LLC · 5 hours ago
Support Technician
Huntsville, AL
Full-time
Hybrid
New Grad, Entry Level
$18/hr - $18/hrCapstone Logistics, LLC is a North American supply chain solutions partner with extensive capabilities in freight management and logistics. The Support Technician role involves diagnosing and resolving technical issues remotely, providing customer training, and ensuring effective communication and escalation of issues.
Logistics
Responsibilities
Diagnose, troubleshoot, and resolve technical hardware/software issues remotely
Base-level training to our customers over the phone
Perform remote software upgrades
Research issues by reading logs and configuration files
Log all help desk interactions into the ticketing system
Redirect issues to correct resource
Identify and escalate situations requiring urgent attention
Inform management of recurring problems
Qualification
Required
Problem Solving, Diagnostic, and Conflict Resolution Skills
Excellent Oral and Written Communication Skills
Troubleshooting and Configuring Windows and Linux Operating Systems
Benefits
Salary commensurate with education, experience, and skills
Quarterly and Annual Bonus incentive based on operational performance.
Benefits after 30 days including major medical, dental, vision, life, STD, and LTD.
401K
PTO
Company
Capstone Logistics, LLC
Capstone Logistics is the leader in providing specialized, technology-enabled solutions for the most challenging supply chains.
Founded in 1996
10001+ employees
H1B Sponsorship
Capstone Logistics, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (4)
2022 (5)
2021 (8)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$37.5MKey Investors
Prospect Capital Corporation
2020-10-22Acquired
2015-06-16Debt Financing· $37.5M
2011-11-29Debt Financing
Leadership Team
Ahmed Abdalla
Chief Technology Officer
G
Gene Weiland
Chief Information Officer
Recent News
2024-05-20
Atlanta Business Chronicle
2023-10-21
Saratoga Partners
2023-09-07
Company data provided by crunchbase