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University Orthopedics · 10 hours ago

Administrative Assistant/Injection Scheduler

East Greenwich, RI

Part-time

Onsite

New Grad, Entry Level

University Orthopedics is seeking an Administrative Assistant for their Injection Suite. The role involves scheduling procedures for physicians and nurse practitioners, ensuring the accuracy of patient information, and maintaining effective communication with patients and staff.

Health CareHealth DiagnosticsMedical

Responsibilities

Contact patients for scheduling, review of history and medications to determine and discuss any required preoperative testing or education

Ensure that all appropriate paperwork is completed prior to scheduling procedure

Ensure accuracy of patient registration and scheduling

Ensure correct codes and patient information is provided to facility booking offices

Appropriately coordinates number and length of cases booked

Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts

Ensure appropriate testing is performed prior to procedures including lab work, clearance from patient’s primary medical physician, etc

Contact insurance companies to obtain pre-authorization as required

Correspond with appropriate billing staff member regarding patient’s deductibles or payments due prior to surgery. Communicate billing information directly to patients

Communicate all necessary information to patients regarding arrival, pre-and post-op instructions and appointments required for their procedure

Key player in the training process for other Admins, Surgical Coordinators and front desk staff

Additional duties as assigned by the Manager to meet department needs

Qualification

MS Office knowledgeOrganizational skillsCommunication skillsEMR systems knowledgeAdministrative skillsTelephone mannerAttention to detailConfidentiality