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EG America · 2 hours ago

Director of Real Estate Property Management

Westborough, MA

Full-time

Hybrid

Director/Executive

10+ years exp

EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The Director of Real Estate Property Management and Administration will lead the team in coordinating and implementing all aspects of property management and administration, focusing on lease portfolio management for locations where the Company is both landlord and tenant.

Consumer GoodsRetailSales

Responsibilities

Provide executive oversight of leasing strategy, marketing of vacancies, and renewal planning to optimize occupancy, revenue, and asset performance

Lead and approve lease negotiations and legal documentation, including leases, renewals, amendments, estoppels, waivers, consents, and related agreements, in partnership with Legal

Works with Senior Management to obtain approvals for new leases and renewals. Ensure proper and timely execution and distribution of necessary documents

Processes Landlord & Tenant rents and reviews Lease Variance and make sure amounts balance month-to-month

Provide leadership oversight for lease compliance, rent collections strategy, and delinquency resolution, including coordination with Legal on enforcement actions when required. Provide strategic oversight of pass-through expense programs (CAM, taxes, utilities, CPI, percentage rent), ensuring accuracy, recoverability, and compliance

Ensure portfolio-wide compliance with insurance requirements for landlords, tenants, and vendors, mitigating risk and exposure. Maintains and updates the Property Management central property database (MRI Horizon)

Manage electronic filing system, including maintenance of file structures and uploading of documents

Maintain a high degree of confidentiality of information regarding all company, personnel, community, legal, and all other issues

Work in partnership with Facilities to review, approve, and oversee maintenance initiatives for tenant, landlord, and surplus properties, ensuring fiscal responsibility and compliance with budget constraints

Lead landlord coordination and approval strategy for special projects and redevelopments (guaranties, site rebranding, capital improvements, licenses, etc.)

Oversee budget development, tracking, and variance management for the Property Management department, ensuring responsible spend and alignment with business objectives

Assist with special projects, acquisitions, and depositions. Circulate and process various documents for execution and delivery related to the acquisitions of property and of leasehold interests, as well as assign acquisition property number

Provide day-to-day leadership, guidance, and direction to a team of property management professionals to ensure consistent execution of departmental objectives

Oversee workload distribution and prioritize assignments to ensure deadlines, service levels, and business commitments are met

Serve as an escalation point for complex issues, providing guidance and resolution support

Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualification

Real Estate ManagementLease NegotiationProject ManagementBudget ManagementMicrosoft Office SuiteCommunication SkillsTeam LeadershipProblem Solving

Required

Bachelor's degree in Project Management, Business, or related field

Minimum of three (3) years of convenience store or multi-site retail experience

10 years' experience in real estate property management, including commercial real estate and management

Ability to adapt to a dynamic, rapidly changing business environment, keep teams on track and meet constant deadlines timely

Strong initiative and ability to manage multiple projects as well as strong follow-through skills

Proven teamwork skills with the ability to handle a diverse workload with tight time frame requirements and competing resources

Creativity, flexibility, and an entrepreneurial mindset to the solution of business issues; Sound business judgment and ability to think strategically

Excellent oral and written communication skills

Strong Presentation Skills

Proficient in Microsoft Office Suite