Community Legal Aid SoCal · 1 day ago
Staff Paralegal Intake and Assessment (Hybrid)
Santa Ana,CA,US
Full-time
Hybrid
Senior Level, Lead/Staff
1+ years expCommunity Legal Aid SoCal is a non-profit organization dedicated to meeting the legal needs of low-income residents and seniors throughout Orange and Los Angeles Counties. They are seeking a Vietnamese Bilingual Intake and Assessment Paralegal to provide intake and assessment services, ensuring clients are connected to critical legal resources.
Law Practice
Responsibilities
Conduct client intake and eligibility screening by phone and in person, including collecting demographic information and entering data into legal databases
Identify and document clients’ legal issues and communicate attorney advice and counsel to eligible clients in accordance with established procedures
Ensure compliance with intake policies and grant requirements, including assisting with grant reporting and tracking deliverables as applicable
Prepare legal work under attorney supervision, including legal forms, pleadings, memoranda, correspondence, and citation checking
Maintain accurate case records in the case management system (LegalServer), including detailed case notes and timekeeping
Prepare and manage client files, both electronic and physical, in accordance with office procedures
Assist attorneys with client intake, interviews, and initial appointments, including effectively communicating with clients and relaying attorney advice
Support case investigation and legal research, including witness interviews and factual and legal research
Perform clerical and administrative support tasks, such as record-keeping, document copying, e-filing, calendar management, and deadline tracking
Maintain confidentiality and provide language support when qualified, including interpretation and translation services as needed
Work with community groups, conduct outreach, and provide community education presentations and materials
Work with a multi-cultural perspective
Maybe required to work at clinics and/or workshops located in local courts, CLA SoCal offices, or at partner agencies
Perform other duties as required to meet the needs of the organization
Qualification
Required
Paralegal certificate, paralegal degree or Bachelor's degree and a minimum of one year of law-related experience under the supervision of an attorney who has been an active member of the State Bar of California for at least the preceding three years or who has practiced in the federal courts of this state for at least the preceding three years, and a written declaration from this attorney stating that the person is qualified to perform paralegal tasks
Experience working in a call center, with the ability to use computers and learn data entry and communication technologies
Bilingual English/Vietnamese – Required
Strong communication and client service skills, including the ability to handle difficult or stressful client situations and type at least 30 wpm
Valid driver's license, reliable vehicle, active insurance policy or other ability to travel frequently in and around the service area for representation and to engage with clients and community partners - Required
Strong technical, analytical, and communication skills, including proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams), excellent listening abilities, and strong writing skills
Ability to work effectively under pressure, manage multiple priorities simultaneously, and meet strict deadlines
Highly organized and detail-oriented, with strong initiative, problem-solving skills, and the ability to learn quickly and work independently
Ability to thrive in a fast-paced, results-oriented environment while meeting team and organizational goals
Collaborative and empathetic team member with a desire to learn, share knowledge, and bring energy to working with others
Ability to interact with a wide range of clients utilizing client-centered lawyering and trauma-informed frameworks
Preferred
Knowledge of general CLA SoCal practice areas (Family Law, Public Benefits, Consumer, and Housing preferred)
Benefits
35-hour workweek - the work dictates the work schedule; some positions may work weekends or evenings.
Hybrid Schedule
16 paid holidays + PTO (including wellness days) starting Day 1
Medical, dental, vision, life insurance, and long-term disability
401(k) with employer contribution
Student loan reimbursement program
Bilingual bonus pay for qualified staff
Company
Community Legal Aid SoCal
Community Legal Aid SoCal is dedicated to meeting the legal needs of low-income people throughout Orange and Southeast Los Angeles Counties through the provision of free legal services for qualifying individuals.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase