LanceSoft, Inc. · 6 hours ago
IT Architecture - Contractor - L4
Melbourne, FL
Full-time, Contract
Onsite
Senior Level
$60/hr - $60/hr
5+ years expEncode, Inc, a fully owned subsidiary of Lancesoft, is seeking a Senior ServiceNow Technical Consultant. The role involves interpreting business and technical requirements into scalable ServiceNow solutions while ensuring adherence to architectural standards and collaborating with various stakeholders.
Information Technology
Responsibilities
Analyze business processes and translate requirements into effective, scalable ServiceNow solutions
Lead fit-gap assessments to determine when to use out-of-box capabilities vs. custom development
Define technical solution designs, data models, and configuration standards in alignment with platform architecture
Collaborate with ServiceNow Developers to validate that build activities meet design intent and performance expectations
Guide module configuration, workflow design, integration planning, and data migration efforts
Serve as a key liaison between the ServiceNow Platform Team, Security, and the Software Development organization to ensure architectural consistency
Support end-to-end delivery lifecycle including backlog refinement, sprint planning, user story creation, testing, and deployment preparation
Participate in CAB and release readiness reviews
Maintain technical documentation, design diagrams, and architectural decision records
Mentor other ServiceNow professionals; promote adherence to best practices and security guidelines
Qualification
Required
5–10+ years of ServiceNow experience with multiple implementations and module exposure
Deep understanding of the ServiceNow platform, data model, and core architecture
Ability to design and communicate complex technical solutions to both technical and non-technical audiences
Familiarity with scripting and ServiceNow development concepts (able to assess feasibility and review code)
Experience with integrations, automation, and CMDB/data relationships
Strong collaboration skills — effectively partners with business, security, and software teams
Demonstrated ability to lead solution workshops and influence design decisions
This is a full-time on-site position in Melbourne, FL. Occasional evening or weekend work may be required to meet project deadlines or resolve critical issues
9/80 standard schedule with every 2nd Friday off
Preferred
ServiceNow Certified System Administrator (CSA) – Required
ServiceNow Certified Implementation Specialist (CIS) in multiple modules (ITSM, ITOM, ITAM, or SecOps) – Preferred
ServiceNow Certified Application Developer (CAD) – Preferred
Additional ServiceNow Advanced Certifications (e.g., Architect, Discovery, IntegrationHub) – Nice to have
Benefits
9/80 standard schedule with every 2nd Friday off
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase