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Perennial Resources International · 1 month ago

Training Radiology Imaging Implementation Analyst

New York, NY

Full-time

Hybrid

Senior Level

5+ years exp

Perennial Resources International is a company focused on healthcare solutions, and they are seeking a Training Radiology Imaging Implementation Analyst. The role involves monitoring incident queues, assisting with application testing, and training clinicians on imaging systems.

ConsultingInformation Technology

Responsibilities

Monitoring and managing incident queues through ServiceNow

Serving as an active member of cross-functional project teams throughout implementation cycles

Assisting with application and interface testing to ensure accurate, secure, and efficient system performance

Supporting modality measurement testing to validate image quality and device integration

Developing and documenting department workflows to support imaging operations and clinical end users

Creating clear documentation for both internal purposes and end-users such as nurses, radiologists, technologists, and administrators

Training clinicians and internal staff—including nurses, doctors, technologists, and administrative employees—on the use of Merge PACS or Change Healthcare solutions, including system features, workflow best practices, troubleshooting basics, and safe handling of imaging data

Conducting onboarding and refresher training sessions, both in person and virtually, tailored to clinical roles and internal project teams

Referencing and maintaining system documentation through OneNote and other shared resources

Escalating issues to client teams or vendor support when necessary

Traveling to client sites as required to support implementations, go-lives, testing, and training efforts

Qualification

PACS TrainingRadiology ImplementationsMerge PACSChange HealthcareServiceNowTraining SkillsCustomer ServiceGoogle WorkspaceCommunication SkillsInterpersonal Skills

Required

5+ years of experience in a PACS Training role or as Admin with focus on Radiology implementations

Minimum of 2 years of experience working with Merge PACS or Change Healthcare imaging systems

Strong training skills, communication, customer service, and interpersonal skills, including written documentation, verbal communication, empathy, and a sense of urgency

Ability to collaborate with clinical stakeholders and internal technical teams

Familiarity with Google Workspace productivity tools

Consistent availability for the entirety of the project lifecycle