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HomeServices of America · 15 hours ago

Office Administrator

Prosper, TX

Full-time

Onsite

Mid Level

3+ years exp

HomeServices of America is a company that provides administrative support to sales teams within the real estate industry. The Office Administrator will oversee daily office operations, assist the Sales Leader, and ensure compliance with company policies while providing excellent customer service to sales associates.

FinanceReal EstateReal Estate Brokerage

Diversity & Inclusion

Responsibilities

Direct and coordinate the administrative activities to support the real estate office

Responsibilities include managing and maintaining day-to-day sales office operations, overseeing sales office transactions, invoicing, assisting sales leaders, ordering and stocking office supplies, managing marketing supplies inventories, and maintaining the front desk

Oversee the processing of sales transactions from contract execution to closing, ensuring compliance with brokerage standards and maintaining accurate documentation throughout the process

This includes managing sales contracts, recording and maintaining all required forms, and preparing monthly reports

Support agent retention by assisting sales associates in submitting complete and compliant contract documentation, including leases and sales contracts

Prepare and email the Compensation Distribution Authorization (CDA) to title companies on behalf of the brokerage and process all closings by receiving Closing Disclosures and closing out transactions in Skyslope, Lone Wolf, and NTREIS

Provide support to sales associates by ensuring all paperwork is completed and processed promptly, offering assistance with documentation, and serving as the first point of contact for day-to-day needs

Conduct interactive orientation sessions for new sales associates and oversee their onboarding through the online ticketing system, providing training and guidance to ensure a smooth transition into the office

Review, process, and submit check requests, manage monthly associate billing

Process onboarding and offboarding of the New and Experience agents through the EHC online ticketing system

Attend sales meetings and any meetings required by the company and the Sales Leader

Assist Sales Leader with planning office events, i.e., weekly sales meetings, happy hours, charity events, office parties, etc

Coordinate with the facilities manager to maintain the building and grounds by submitting all maintenance and repair requests through the Service Channel system

This includes reporting building and equipment issues to ensure timely resolution and upkeep of the sales office environment

Perform any additional duties and responsibilities as requested or assigned

Qualification

Office managementReal estate knowledgeMicrosoft Office proficiencyCustomer service focusProject managementAnalytical skillsCommunication skillsInterpersonal skillsProblem-solving skillsTeam playerAttention to detail