Capitol Ford ยท 2 days ago
General Sales Manager
San Jose, CA, 95136, US
Full-time
Onsite
Mid, Senior Level
$84K/yr - $240K/yr
3+ years expCapitol Ford is one of the top 100 Ford stores in the nation, known for its unique culture and cutting-edge technology. The General Sales Manager will lead the sales department, ensuring high customer satisfaction and achieving dealership goals through effective team management and training.
AutomotiveFinanceRetail
Responsibilities
Hire, motivate and monitor the performance of the team
Coach sales team to maximize guest satisfaction
Lead all sales activities and maintain an experienced level of product knowledge
Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
Conduct daily and weekly sales training meetings for Online and Product Specialists
Mentor new and experienced sales reps on standard methodologies for improving performance
Ensure proper follow up of all guests by developing, implementing, and monitoring our DGDG tools
Achieve forecasted goals and objectives for dealership
Qualification
Required
Minimum 3 years of Sales Management and Finance experience
Possess successful history of building and training a team, strong CSI scores and above average performance
Strong background in leveraging technology and driving DGDG processes
Expertise in supervising the everyday efforts of the sales team
Represent the DGDG Core Values of Integrity, Caring, Performance, and Efficiency
DMV Check required
Preferred
Experience in Used Vehicle management preferred
Benefits
Values-driven culture and team built on integrity, caring, performance and efficiency
Continuous career development and advancement opportunities
Comprehensive benefits package (Medical, Dental, Vision)
401k with company match
Employee Assistance Program with free telemedicine and mental health resources
Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package
Company
Capitol Ford
Capitol Ford Lincoln is a car dealership that offers new and used car sales, spare parts, repair services, and finance solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase