Walgreens · 1 month ago
Business Analyst
Orlando, FL
Full-time
Onsite
Mid Level
$57K/yr - $91K/yr
3+ years expWalgreens is a leading pharmacy and retail company that serves millions of customers daily. The Business Analyst role involves gathering and documenting business requirements, facilitating communication between teams, and ensuring that projects are implemented effectively.
Consumer GoodsHealth CarePharmaceuticalRetail
Responsibilities
Gathers and documents client requirements; helps identify desired results and provides an understanding of the opportunity or problem
Reviews high level test plans, business and system requirements based on quality assurance plans
Gathers and documents functional requirements from business requirements, including page specs and use cases where needed
Assists in scope definition and managing initiatives from definition through implementation, providing necessary updates and communications to stakeholders
Provides basic end-user support in post-deployment phases, and supports the assessment and evaluation feedback process to ensure that the requirements necessary to correct issues are addressed
Understands and identifies the correct resources to help define and validate both requirements and specifications
Helps identify opportunities for improving efficiency of application portfolio and associated business processes
Interfaces with stakeholders to answer routine application and requirements questions. Escalates the more complex questions, but follows up for resolution
Works with business owners and operations to review suggestions, system enhancements and production issues
Qualification
Required
Bachelor's Degree or High School Diploma/GED and at least 3 years of experience in retail or mail pharmacy
Ability to elicit requirements from business owners through a variety of methods and to document requirements clearly and concisely for stakeholders
Ability to identify qualitative and quantitative indicators for success
Experience with requirements specification and development: process/functional requirements definition methods, JAD/RAD sessions, use case development, and process flow diagrams
Outstanding written and verbal communication skills
Excellent presentation skills
Preferred
Bachelor's Degree and at least 2 years of experience working on large-scale technology projects OR a High School Diploma/GED and at least 5 years of experience in retail or mail pharmacy
Knowledge of technical design processes and models
Knowledge of processes to validate that the requirements have been met
Experience with Agile and continuous improvement methodologies (Lean Six Sigma)
Experience using consulting skills and developing client relationships
Experience using analytical skills, tools and techniques to investigate information and to draw conclusions
Experience in identifying operational issues and recommending and implementing strategies to resolve problems
Experience working with virtual teams
Company
Walgreens
Walgreens is a pharmacy, health, and wellness service center that offers trained infusion nurses and pharmacists to treat patients. It is a sub-organization of Walgreens Boots Alliance.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$25MKey Investors
Biomedical Advanced Research and Development Authority (BARDA)
2024-07-23Grant· $25M
Leadership Team
Bala Visalatha
Chief Experience and Growth Officer
Barry Hanen
Director, Payments and Card Services
Recent News
Digital Commerce 360
2026-01-07
Business News
2025-11-25
Company data provided by crunchbase