Client Service Representative jobs in United States
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United Veterinary Care · 21 hours ago

Client Service Representative

positionOrange, CT
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Orange Veterinary Hospital is looking for a full-time Client Service Representative to be the warm, welcoming face and voice our clients count on. The role involves greeting clients, scheduling appointments, and managing client records while maintaining a professional and friendly environment.

Health CareHospitalVeterinary
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H1B Sponsor Likelynote

Responsibilities

Greet clients in person and over the phone with warmth, professionalism, and efficiency
Schedule and confirm appointments based on medical needs and client preferences
Communicate with empathy during stressful or emotional situations
Maintain an organized and welcoming front office and lobby
Educate clients on wellness plans, prescription diets, and in-house products
Perform opening/closing procedures and reconcile end-of-day reports and deposits
Accurately manage data entry, client records, and patient intake
Check clients in and out, review invoices, and process financial transactions

Qualification

Customer service experienceMicrosoft Office proficiencyVeterinary terminology knowledgeMultitasking abilitiesCompassionate demeanorCommunication skillsProblem-solving abilitiesTeam player attitude

Required

Part time work, Saturday availability required
High school diploma or equivalent
Minimum of 1 year of experience in customer service (veterinary experience is a plus!)
Comfortable with Microsoft Office and general computer skills
Strong communication, multitasking, and problem-solving abilities
A calm, compassionate demeanor — especially in high-pressure situations
Willingness to learn veterinary terminology and work closely with both clients and the medical team
Ability to stay seated and focused for much of the day
Team player with a positive, can-do attitude

Benefits

Paid time off and holiday pay
Medical, dental and vision insurance with multiple options
Company-paid short-term disability and life insurance
401(k) with generous company match – eligible after 6 months
Employee Assistance Program including Headspace subscription
Progyny-Fertility and Family Building Support
Staff discounts for veterinary services and pet care
& More!

Company

United Veterinary Care

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United Veterinary Care is a animal hospitals providing a range of medical and surgical services.
dateFounded in 2019
location
Jupiter, Florida, USA
people-size1001-5000 employees
web-link
https://unitedveterinarycare.com/

H1B Sponsorship

United Veterinary Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (1)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$23.77M
2020-10-15Series Unknown· $5.1M
2020-01-29Series Unknown· $18.68M
2019-01-01Acquired

Leadership Team

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Richard Roskell
Co-Founder & Chief Strategy Officer
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Recent News

BetterVet for Business Tapped for Strategic Partnership by United Pet Care
2024-03-02
Global Veterinary Services Market Size is Projected to
2024-03-02
Nordic Capital Company Portfolio
2022-12-01
Company data provided by crunchbase