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Centene Corporation · 14 hours ago

Lead Business Process Consultant

United States

Full-time

Remote

Senior Level, Lead/Staff

$108K/yr - $199K/yr

7+ years exp

Centene Corporation is transforming the health of communities across the United States. The Lead Business Process Consultant will provide management support and strategic guidance for enterprise-level initiatives, overseeing business case development and leading cross-functional projects to drive performance improvement.

Hospital & Health Care

Responsibilities

Mentors junior team members on duties and responsibilities with supervision from leadership

Leads all levels of staff who are responsible for initiatives included in the companies operating plan in order to support their success, development and effective completion and communication of their initiative

Oversee the pipeline of business cases and prioritize them based on strategic value, interdependencies, risk appetite, and available capacity

Ensure consistent methodology and rigor in business case development across all teams, providing quality assurance and coaching to Senior Business Process Consultants

Ensures that all approved business cases are transitioned to initiatives (both documentation and clear responsibilities for each initiative) and tracks ROI for launched projects and initiatives

Leads engagement and communications with senior and executive stakeholders, translating business pain points into strategic recommendations and ensures successful execution towards plan

Coordinates proactive collaboration across cross-functional teams to identify and proactively respond to stakeholder business problems

Leads larger scale, cross-functional initiatives that are intended to drive performance improvement, financial gains, customer satisfaction and improved compliance

Provides strategic and policy guidance on assigned initiatives so that all processes are considered for maximizing effective implementation and results

Organizes work teams, drives consensus and ensures end to end policy/process integrity to accomplish project work: including identification and confirmation of participants, consistent work team engagement and productivity, meeting facilitation, consensus building, recommendation documentation and implementation oversight

Assists functional and project leaders in areas as needed such as facilitation, analysis, process mapping, brain-storming, project management issues, etc

Writes and delivers communication to all levels of organization to ensure support, awareness and effectiveness of process improvement initiatives

Provides other related support as needed to improve the performance of the business

Performs other duties as assigned

Complies with all policies and standards

Qualification

Business Process ImprovementStakeholder EngagementProject ManagementProcess MappingCertified Project Management ProfessionalHealthcare ExperienceMentoringCommunication SkillsTeam Collaboration