Workato · 22 hours ago
Forward Deployed Engineer
United States
Full-time
Remote
Mid, Senior Level
4+ years expWorkato transforms technology complexity into business opportunity, and they are seeking an experienced Forward Deployed Engineer to join their team. The role involves designing, developing, and deploying advanced AI Agentic Solutions, requiring a deep understanding of AI/ML technologies and strong problem-solving skills.
Cloud ComputingData IntegrationMarketing AutomationSaaSSales Automation
Responsibilities
Implement agent-based AI solutions using the Workato Agentic AI platform
Implement intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform
Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)
Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows
Act as a technical solutions expert with strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform
Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform
Continuously monitor and improve AI system performance, ensuring efficiency and reliability
Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation
Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment
Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base
Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise
Assist the Product Manager in creating technical and design specifications, ensuring alignment with product goals and user needs
Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences
Qualification
Required
BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field
A total of 4+ years of relevant experience in design, development, and implementation, with at least 1 year of experience in Workato, is a must
Proven experience in AI engineering, with a focus on agent-based systems
Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations
Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases
Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL
Hands-on experience with any of the following: Java, Python, or Ruby
Technical background or a solid understanding of technology and industry trends, especially in the app integration space
Strong collaboration skills, ability to adapt to a dynamic startup environment with a passion for making an impact
Strong critical thinking, analytical skills with an entrepreneurial and proactive mindset
Ability to effectively prioritize tasks and manage time, even under high-pressure situations
Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience
Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly
Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge
Preferred
Experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus
Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus
Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus
Good knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus
Company
Workato
Workato is an automation and orchestration platform designed to connect applications, data sources, and workflows across an organization.
501-1000 employees
H1B Sponsorship
Workato has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (2)
2023 (7)
2022 (12)
2021 (6)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$415MKey Investors
Digital Industry SingaporeBattery VenturesRedpoint
2025-11-07Grant
2021-11-10Series E· $200M
2021-01-12Series D· $110M
Leadership Team
Vijay Tella
Co-founder and CEO
Adam Seligman
Chief Technology Officer and GM
Recent News
solutionsreview.com
2025-12-29
Norwest
2025-12-29
Company data provided by crunchbase