MISUMI USA · 4 days ago
Digital Manufacturing Engineer
Schaumburg, IL
Full-time
Hybrid
Entry Level
$60K/yr - $70K/yr
2+ years expMISUMI USA is a leading provider of factory automation components, and they are seeking a Digital Manufacturing Engineer to support their industrial digital manufacturing service. The role involves customer support operations, product development, and reporting to ensure the successful delivery of manufacturing services and the development of new products.
Manufacturing
No H1B
Responsibilities
Review customer 2D drawings and 3D models, resolve any discrepancies, and identify callouts or specifications that require manufacturing expertise or attention
Ensure customer satisfaction by clearly communicating customer requirements such as product specifications and delivery schedule to backend manufacturing
Monitor system availability and data receipt to maintain stable service delivery
Process custom quoting opportunities between customers and manufacturers (domestic and overseas) to capture new business and support existing business
Support customers with system operation and follow up with auto-quote error customers as well as quoted customers on their projects
Promote and educate customers including design and mechanical engineers, buyers, or other professional and technical personnel on the Service to increase sales
Partner with Sourcing, Customer Service, and Procurement on quality claims, and obtain and review quality inspection documents from manufacturing as needed
Conduct market and customer research including surveys and data analysis related to product development; determine price competitiveness, delivery time, and whether products match customer demand
Expand Digital Manufacturing capabilities to increase product offerings, revenue, and market share in new growth sectors
Review market and business analyses of Digital Manufacturing drawing requirements to develop new product and capability needs
Efficiently manage development projects collaboratively across multiple departments to ensure products are completed on time and meet all quality standards
Implement strategic initiatives quickly and effectively, create project timelines, goals, and countermeasures, track and report KPI’s
Manage costs to increase the profitability of Digital Manufacturing products
Provide accurate data for management to assist with regular and special reporting related to team performance
Identify areas where improvement in efficiency or outcome is possible and contribute to solutions
Promote team success by assisting team members with large or complex requests
Provide internal and external technical design support and education for products. including materials, surface finishes, fits, tolerances, and sizing
Support business process standardization and improvement
Travel as required
Other duties and responsibilities as assigned
Qualification
Required
Bachelor's degree in mechanical, Automation, or Industrial Engineering
Minimum of 2 years of relevant experience
Knowledge of manufacturing processes and equipment and quality inspection tools
Hands-on experience sizing and specifying industrial automation components
Print manufacturing analysis experience
Working knowledge of 3D CAD, MS Office (Outlook, Excel, Word, PowerPoint, Teams)
Excellent problem solving, interpersonal, and conflict management skills
Excellent verbal and written communications skills
Strong ability to work both independently and collaboratively as part of a team
Growth mindset, positive and proactive attitude on pursuing new challenges and assignments as well as stimulating constructive teamwork under supervisor's direction
Preferred
Knowledge of SQL, Tableau, and/or VBA a plus
Benefits
Medical (HMO/PPO/HDHP)
Vision
Dental
Life (Basic and AD&D)
Disability (STD and LTD)
Legal
Pet Insurance Plans
401(k) Plan with match
Commuter Transit Benefits
Employee Resource (EAP and GEAS) Plans
Fitness Club Membership
Tax Savings (HAS and FSA) Plans
Parental Leave
Paid Time Off
Paid Holidays
Company
MISUMI USA
MISUMI USA is an industrial automation company that provides press die and plastic mold products.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
R
Randy Yu
Chief People Officer / SVP Human Resources, Communications, Administration
Recent News
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