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American Residential Services · 10 hours ago

HVAC Service Field Supervisor

ARS / Rescue Rooter (Saint Petersburg)

Full-time

Onsite

Mid, Senior Level

$65K/yr - $65K/yr

American Residential Services is the largest provider of residential services in the US, employing over 7000 professionals. The HVAC Service Field Supervisor plays a key role in managing the safe and efficient service of HVAC equipment in residential settings, overseeing day-to-day operations and assisting the HVAC Service Manager.

CommercialConsumerCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)Home ServicesProfessional ServicesResidential

Responsibilities

Supervisor assist's and develops the Service staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance and directing work assignments to ensure effective production

Resolves customer issues and complaints to ensure customer satisfaction

Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Schedules repairs for parts to ensure minimal down-time in job completion

Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles. Reviews reports with management

Instructs crews on proper use of materials and quality workmanship

Reviews payroll records to ensure that Installers are paid properly

Conduct job site and vehicle inspections

Ensures that employees have proper tools for the job and that they are properly maintained

Assists the dispatching operation to ensure appropriate Install crew selection for type of system