American Red Cross · 10 hours ago
Apheresis Telerecruiter
United States
Full-time
Remote
Entry Level
$16/hr - $16.50/hr
1+ years expThe American Red Cross is the world's largest humanitarian network, dedicated to helping individuals and communities. The Apheresis Telerecruiter will be responsible for recruiting blood donors via telephone, scheduling appointments, and maintaining records to meet collection goals while providing support to volunteers.
Health CareHumanitarianNon ProfitTraining
Responsibilities
Contact by telephone current apheresis and/or whole blood donors to recruit for donation, following a process and appropriate script and escalating difficult calls to senior colleagues
Schedule appointments to ensure maximum number of donors are scheduled each day
Maintain daily production standard, including phone calls and appointments per hour
Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates
Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability
Provide support, guided by senior colleagues, to help fixed site recruitment manager develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply
Qualification
Required
High School or equivalent required
Ability to work on a team
Computer experience
Excellent customer service and problem-solving skills required
Effective verbal communication skills
Ability to work with potentially difficult customers
Ability to work in a fast-paced environment
Preferred
1 year of related experience preferred
Benefits
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Company
American Red Cross
American Red Cross is a humanitarian organization whose purpose is to meet the immediate disaster-caused needs of people and communities.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$43.31MKey Investors
Kia MotorsAvista foundationAmerican Water Charitable Foundation
2025-05-12Grant
2025-04-21Grant· $0.01M
2025-04-17Grant· $0.01M
Leadership Team
Mary J. Barneby
Regional CEO American Red Cross Greater New York
Adrienne Alberts
VP, HR Operations
Recent News
2026-01-06
2026-01-05
Company data provided by crunchbase