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WRMC, Inc. · 1 day ago

Valet/Concierge (Full-Time) | Alamo Heights Area - Luxury High-Rise

San Antonio, Texas, United States

Full-time

Onsite

New Grad, Entry Level

Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. The Valet / Concierge serves as a key point of contact for residents and guests, providing a high level of service that reflects the quality and professionalism of a luxury residential community.

ConstructionLifestyleReal Estate

Responsibilities

Greet residents, guests, vendors, and contractors in a courteous, professional, and service-oriented manner

Provide valet services, including safely parking and retrieving resident and guest vehicles

Verify authorization of visitors and direct individuals to appropriate areas of the building

Answer incoming phone calls using professional telephone etiquette and relay messages promptly

Coordinate and manage deliveries in accordance with property procedures

Maintain accurate security, service, and access logs

Safeguard and properly manage keys and access items issued during shifts

Monitor the lobby, entry areas, and common spaces to ensure safety, cleanliness, and order

Understand and follow building safety and emergency procedures, reporting incidents or concerns immediately to management

Maintain a professional appearance at all times, whether wearing a provided uniform or approved professional attire

Build positive, respectful relationships with residents, guests, vendors, and fellow team members

Qualification

Customer serviceValet servicesProfessionalismTelephone etiquetteAttention to detail

Required

Strong customer service skills

Professionalism

Attention to detail

Ability to greet residents, guests, vendors, and contractors in a courteous, professional, and service-oriented manner

Ability to provide valet services, including safely parking and retrieving resident and guest vehicles

Ability to verify authorization of visitors and direct individuals to appropriate areas of the building

Ability to answer incoming phone calls using professional telephone etiquette and relay messages promptly

Ability to coordinate and manage deliveries in accordance with property procedures

Ability to maintain accurate security, service, and access logs

Ability to safeguard and properly manage keys and access items issued during shifts

Ability to monitor the lobby, entry areas, and common spaces to ensure safety, cleanliness, and order

Understanding and following building safety and emergency procedures, reporting incidents or concerns immediately to management

Ability to maintain a professional appearance at all times, whether wearing a provided uniform or approved professional attire

Ability to build positive, respectful relationships with residents, guests, vendors, and fellow team members

Company

WRMC, Inc.

Serving Communities with Sophistication, Integrity, and Resourcefulness At WRMC, we know communities are not just buildings – they are the people who live, work, and thrive in them.

Founded in 1989