Howard Community College · 6 hours ago
Associate Director of Financial Aid - Program, Administration, and Technology
Howard Community College (HCC) is an innovative institution committed to serving a diverse community. The Associate Director of Financial Aid is responsible for overseeing the administration and compliance of financial aid programs, leading the financial aid systems team, and preparing reports while ensuring a smooth financial aid experience for students.
Higher Education
Responsibilities
In collaboration with the financial aid leadership, develops and maintains policies and procedures for compliant administration of the federal, state, and institutional programs
Serves as the School Destination Point Administrator
Supervises the Assistant Director of Program Administration, and is accountable for the effective, efficient, and compliant administration of federal programs
Provides support for the annual A-133 auditors and the annual Maryland State audit
Assist the director with strategic planning and budgeting processes
Collaborates with the director to conduct Ellucian Colleague FA Module set-up each academic year
Provides oversight for testing new patches and updates to the student information system software for the financial aid module
Oversee all aspects of Financial Aid Service operations and leadership in the director’s absences
Collaborates as appropriate with the other associate director(s) with ongoing in-house staff training program and new employee training and assists the director with the development of broader professional training
Assists the director with providing training and/or updates to other college units regarding changes to federal and state laws, regulations, and programs as appropriate
Represents the director at various meetings at the college and in the community
Assist the director with reviewing, interpreting, and implementing new federal and state laws and regulations
Assist the director with data request and reporting needs
Reconciles federal (Pell, SEOG , and FWS ) aid programs
Prepares internal and external reports, including the annual IPEDs/ FAIS reports and the annual FISAP
Oversees the review of all over-awards
Ensure effective procedures are in place to prevent over-awards and establish safety nets are in place to identify and resolve issues in a timely manner
Approves all aid for disbursement via the Ellucian Colleague FATR Process
Coordinates with Student Accounts for compliant disbursement of all aid funds and is accountable for reconciliation of the Pell Grant and Loan programs, compliant administration of R2T4 calculations, and assist with the reconciliation of the state aid programs
Oversees the management of entrance and exit loan counseling in accordance with federal regulations and keeps abreast of the latest methods of delivery
Oversees management of the financial literacy program and the vendor partner to ensure that the college is supporting borrowers in repayment effectively and minimizing defaults
Oversees compliant administration of federal and institutional loan and grant programs
Serves on various campus committees to ensure the college complies with federal regulations and that the needs of financial aid recipients, as well as the impact of college programs, policies, and procedures on this population, are considered
Works with other Enrollment Services units, the Finance Office and other college units, as appropriate, to resolve student issues
Maintains memberships and participates actively in appropriate organizations and attends conferences and regular training sessions
Performs other duties as assigned
Qualification
Required
Bachelor's degree
5 years of experience in financial aid
Ability to maintain strict confidentiality
Regular attendance is a requirement of this job
Ability to communicate effectively, both verbally and in writing
Preferred
Bachelor's degree in higher education administration, business or related fields
At least two years in administration
Thorough understanding of federal Title IV law and regulations
Outstanding experience with COD related programs
Experience with the reconciliation and the COD reject resolution process
Expertise with Ellucian Colleague System financial aid modules or similar integrated system
Superior technology knowledge and experience
Specific interest in financial aid-related technology
Other outstanding technology skills, including Microsoft Office, imaging technology, the Web, Site Executive, and content management systems
Proven ability to implement programs
Superior critical thinking and data analysis skills
Experience with the review and evaluation of complex federal tax returns
Strong experience with using Excel for data analysis
Outstanding leadership and supervisory skills
Experience with administration of federal aid programs
Experience with Maryland State Scholarship programs
Prior experience in strategic planning and budget management
Outstanding organizational and interpersonal skills
Experience working with a wide range of units and a wide variety of staff and faculty
Prior experience with and participation in regional and national financial aid training workshops and conferences
Knowledge of all college policies and procedures concerning all aspects of Financial Aid Services
Knowledge of policies and procedures including relevant policies and procedures for the Enrollment Services areas
Knowledge of FERPA
Extensive knowledge and experience with the Colleague and Image Now systems
Ability to learn, develop, implement, use, and train others in current and new computer applications
Knowledge of college personnel practices
Knowledge and ability to work with various community constituencies
Thorough knowledge of college and unit emergency operations
Benefits
Excellent medical and dental selections
Tuition reimbursement
Paid leave programs
The Pension, which requires a 7% employee contribution
The ORP , a 403(b) with a 7.25% employer contribution only
Company
Howard Community College
Since 1970, Howard Community College (HCC) has been a preferred college choice for students and families in Howard County, Maryland.
Funding
Current Stage
Late StageTotal Funding
$3.46MKey Investors
U.S. Department of EducationTruist FoundationMaryland Department of Labor
2025-11-21Grant· $2.2M
2024-11-07Grant· $0.05M
2024-10-17Grant· $0.15M
Leadership Team
Recent News
Howard Community College
2025-10-30
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2025-10-23
Howard Community College
2025-09-12
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