altafiber ยท 12 hours ago
Outbound Sales Specialist
Dayton, OH
Full-time
Onsite
New Grad, Entry Level
0+ years expaltafiber is seeking an Outbound Sales Specialist responsible for engaging current and prospective customers to sell residential services including home phone, internet, and video products. The role involves utilizing outbound dialing for customer acquisition, maintaining relationships, and meeting sales goals.
Business DevelopmentConsultingData StorageInformation TechnologyIT InfrastructureUnified Communications
Responsibilities
Utilize outbound dialing with a focus on customer acquisition, upgrading current customers, and upsell
Initiate and obtain sales through lead lists while meeting productivity metrics
Assess customer's entertainment and communication needs, offering solutions or bundles from altafiber
Effectively multi-task between account management, providing feedback to customers responses, offering solutions, discussing product options, and generating service through multiple ordering systems
Negotiate products and services offered by altafiber utilizing promotional offers generated by marketing
Place orders for new service and/or changes to existing service through multiple internal ordering systems
Maintain, track, change, and input leads through SalesForce.com
Take direction from upper management and complete administrative duties
Develop and maintain relationships with current customers; follow up by email/phone thanking them for their business and informing them of altafiber's referral program
Qualification
Required
The position is responsible for engaging current/prospective customers selling residential service for home phone, long-distance, internet, and video products through outbound dialing
The agent must be self-motivated
Have a thorough understanding of products and services offered by altafiber
Able to work in a fast pace environment
Display exceptional customer service
Consistently meet sales goals
Utilize outbound dialing with a focus on customer acquisition, upgrading current customers, and upsell
Initiate and obtain sales through lead lists while meeting productivity metrics
Assess customer's entertainment and communication needs, offering solutions or bundles from altafiber
Effectively multi-task between account management, providing feedback to customers responses, offering solutions, discussing product options, and generating service through multiple ordering systems
Negotiate products and services offered by altafiber utilizing promotional offers generated by marketing
Place orders for new service and/or changes to existing service through multiple internal ordering systems
Maintain, track, change, and input leads through SalesForce.com
Take direction from upper management and complete administrative duties
Develop and maintain relationships with current customers; follow up by email/phone thanking them for their business and informing them of altafiber's referral program
Four years of High School or equivalent
0 to 2 years of experience
Excellent oral, written, and interpersonal communication skills necessary
Knowledge of Microsoft programs and applications
Ability to work independently within a team environment with minimal supervision adhering to performance measurements and sales goals
Proficient problem solving and analytical skills
Demonstrated success working in a sales environment
Preferred
Prior experience in sales or marketing highly preferred
Prior experience in telecommunications preferred
Prior experience in a call center preferred
Strong organizational and time management skills preferred
Company
altafiber
altafiber provides a complete spectrum of technology solutions ranging from infrastructure, applications, to consulting services. It is a sub-organization of altafiber.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Leigh Fox
President and Chief Executive Officer
Ashley Smith
Human Resources Business Partner
Recent News
2025-10-09
2025-07-25
2025-07-23
Company data provided by crunchbase