Airline Customer Service Agent - Chinese/English Speakers LAX jobs in United States
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Pacific Aviation · 1 month ago

Airline Customer Service Agent - Chinese/English Speakers LAX

Pacific Aviation is looking for enthusiastic individuals to join their team at LAX as Airline Customer Service Agents, especially seeking bilingual Chinese/English speakers. The role involves assisting passengers at check-in and boarding, ensuring they feel supported and valued throughout their travel experience.

Professional ServicesService IndustryTicketing
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Responsibilities

Greet passengers with a smile at the check-in counters, ensuring they feel valued from start to finish
Make clear, accurate announcements, check travel documents, and assist with boarding and deplaning for both domestic and international flights
Provide accurate directions, answer questions, and help passengers feel confident navigating the airport
Work closely with teammates, airline personnel, and supervisors to ensure seamless operations and exceptional service

Qualification

Bilingual Chinese/EnglishAttention to DetailTeam CollaborationProfessionalismPositive AttitudeGrowth Mindset

Required

Fluency in both Chinese (conversational and written) and English to provide clear communication and exceptional service
You thrive in a team environment and love working collaboratively to achieve common goals
You see challenges as opportunities to learn and grow
You carry yourself with confidence, courtesy, and care
You ensure accuracy and efficiency in all tasks, from documentation checks to passenger assistance
Available for part-time shifts, including mornings (5:00 AM - 12:00 PM), afternoons (1:00 PM - 8:30 PM), and evenings (4:30 PM - 10:30 PM). You must be available at least four (4) days per week, including weekends and holidays
You bring a 'whatever it takes' mindset to keep things running smoothly
Authorized to work in the U.S. without sponsorship

Benefits

Access to medical, dental, and vision benefits
401(k) program with company contribution
Paid time off to relax and recharge
Paid training to set you up for success
Referral Bonuses: Bring your friends along for the ride!
Cell Phone Reimbursement: Stay connected with ease
Parking Discounts: Because your commute should be hassle-free
Uniforms Provided: Look sharp without the extra expense

Company

Pacific Aviation

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Pacific Aviation is a provider of airport handling services for finest airlines.

Funding

Current Stage
Late Stage

Leadership Team

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Calvin Ormerod
Recruitment Partner
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Company data provided by crunchbase