Star Sanitation · 1 week ago
Account Manager
Lyons, GA 30436
Full-time
Onsite
Mid, Senior Level
$75K/yr - $85K/yr
5+ years expStar Sanitation is seeking an Account Manager who will oversee all aspects of sales and customer service within a defined territory. The role involves ensuring excellent customer service through timely delivery of services, managing price negotiations, and resolving customer issues.
ConstructionCustomer ServiceTransportation
Responsibilities
Utilize the Company’s ERP and CRM systems to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner. Use of these systems should contribute directly to developing a pipeline of opportunities to include the proposals, winning the sale, sales volume, territory management, participation, and customer satisfaction
Prospect and qualify new accounts from existing accounts, dormant accounts, and lost accounts including competitor accounts
Monitor market conditions, new product development, competitors, and manufacturers’ programs and resources to meet performance goals
Sell whole-goods, parts, and service(s) as a complete customer solution and build long term relationships within their territory to maximize customer and company profitability
Processes customer orders and quotes, resolves negotiations and issues
Prepare sales plans and strategies
Develop and make presentations of company products and services to current and potential customers
Responsible for monitoring and expediting fulfillment of orders to ensure timely delivery and a high level of customer satisfaction
Collaborate with other division and department representatives to promote cross selling to customers whenever possible
Assures rentals equipment is replaced quickly in the event of a breakdown or other problem Coordinate and/or conduct field demonstrations as well as operate machinery at customer work site
Maintain strong knowledge of used equipment values and be able to evaluate properly for trading purposes
Accountable for timely follow up on each sale to ensure customer satisfaction
Monitor customer Accounts Receivable balances and assist with collection efforts
Qualification
Required
At least 5 years of experience in a similar work environment with a proven track record of effective decision-making and excellent people management skills
Solid understanding of local market conditions
Knowledge of resale values of particular machinery a plus
Strong communication and interpersonal skills required
Must be computer literate in Microsoft Office Suite
Ability to respond to basic inquiries and present information effectively to customers, co-workers, and management verbally and in writing
Ability to apply math concepts to practical situations
Ability to define problems, establish facts, and draw valid conclusions
Company
Star Sanitation
Star provides a multitude of sanitation choices from basic ground units to our luxury VIP trailer units.
11-50 employees
Funding
Current Stage
Early StageRecent News
Seattle TechFlash
2025-04-02
Company data provided by crunchbase