CBI Bank & Trust · 1 day ago
EVP, Chief Operations and Technology Officer
Muscatine,IA,US
Full-time
Onsite
Director/Executive
10+ years expCBI Bank & Trust is seeking an EVP, Chief Operations and Technology Officer who will oversee client experience, deposit operations, and information technology. The role involves leading operational efficiency, project management, and vendor relationships while ensuring compliance and enhancing client interactions.
Banking
Responsibilities
Supervision and leadership of client experience, deposit operations, data processing, information technology, project management, payment systems supporting treasury management products and services, corporate marketing and brand protection, business continuity, vendor relationships and conversion activities
Diligently protect confidential information and assist the Bank in ensuring that all confidential and sensitive information is handled appropriately
Ensures a conservative risk management culture focused on safety and soundness, including all aspects of regulatory CAMELs ratings, with particular emphasis on regulatory compliance
Ensures safe and effective processes for account opening and maintenance, transaction processing and reconciliation, regulator compliance for deposits, handling exceptions and error resolution, and supports branch and digital channels
Leads monitoring and continuous improvement of client experience
Responsible for organization-wide standardization, operational efficiency, technology implementation, treasury management and payments systems, and continuous improvement efforts
Participates in acquisition efforts and oversees related conversion and integration activities
Understands the company’s business model and aligns the kinds of knowledge that are relevant to improve the way we do business with our customers
Translates vision into action, thinks of new ways of doing things and focuses on deliverable results
Assumes responsibility for developing and implementing overall policy, plans, and programs relative to areas of responsibility
Actively upholds the organization’s vision, mission and values, encompassing mutual respect, honoring commitments, working with integrity and accepting responsibility for own actions
Has a strong commitment and dedication to internal and external client experience
Leads the Technology Advancement Committee
Participates in various committees, including the Executive Leadership Team, Executive Risk Management Committee, Retail Strategy Committee, Marketing Committee, and ALCO
Represents the bank and provides leadership in key community activities, including business, charitable, civic, and social organizations to maintain a proper responsible citizens stature for the bank
Knows and understands corporate structure, is able to communicate this to all levels in the organization and make recommendations for changes in this structure as needed to maximize organization performance
Recruits, trains, and develops team leaders
Provides regular & effective performance feedback through timely performance appraisals
Creates development and succession plans for all areas of responsibility
Coaches and holds team leaders and associates accountable at all levels
Communicates with associates openly and honestly and promotes open door policy
Effectively communicates programs, policies and procedures relating to company vision
Removes obstacles blocking success in a collaborative manner
Demonstrates knowledge of and adherence to EEO policy, shows respect and sensitivity for cultural differences, educates others on the value of diversity, promotes working environment free of harassment of any type
Exhibits and reinforces the company culture and behaviors on a regular basis
Assures compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations
Maintain an active awareness and understanding of policies, procedures, designated authorities, regulations, and laws, including but not limited to, the Bank Secrecy Act, Anti-Money Laundering Act, etc
Follow these at all times
Communicate openly with supervisors and other management about policies, procedures, work conduct, and job functions
Ask questions to clarify any uncertainty in issues
Participate in training sessions and policy updates as necessary
Assist with coordination of scheduling as appropriate
Qualification
Required
Bachelor's degree from a four-year college or university; or ten or more years of related experience and/or training; or the equivalent combination of education and experience
Work related experience should consist of an in-depth background in bank operations, payment systems, information technology, management and supervisory skills
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be applicable to the financial industry
Advanced experience, knowledge and training in progressively responsible branch or department operations, management and supervisory activities
Advanced knowledge of related state and federal banking compliance regulations
Exceptional organization skills with the ability to provide leadership, supervision and training for multiple employees using positive supervisory techniques to ensure maximum productivity
Demonstrated ability in organization and delegation skills
Thorough understanding of management procedures; ability to plan department or Bank activities (setting objectives, developing strategies, budgeting, and developing policies and procedures)
Initiative to organize various functions necessary to accomplish department or Bank activities
Effectively staff (selecting, training and developing employees); directing employees towards the desired objectives (delegating, motivating, resolving problems)
Controlling the function (developing performance standards, measuring results, taking corrective action and rewarding employees as appropriate)
Excellent organizational and time management skills
Benefits
Medical, dental, and vision insurance
A 401(k) retirement plan
Generous paid time off
Employer-paid life insurance
Short-term and long-term disability coverage
Company
CBI Bank & Trust
CBI Bank & Trust, based in Muscatine, Iowa, serves approximately 50,000 consumers and businesses through 24 branches, with locations in Bettendorf, Buffalo, Coralville, Davenport, Kalona, Muscatine, Walcott, Washington, and Wilton in Iowa, and Brimfield, Buffalo Prairie, Galesburg, Joy, Moline, Monmouth, Peoria, and Roscoe in Illinois, and Beloit, Wisconsin.
Founded in 1865Muscatine, Iowa, US
201-500 employeesFunding
Current Stage
Growth StageLeadership Team
Bob Howard
CEO & President
Doug Cheatham
Executive Vice President , Chief Financial Officer, & Treasurer
Company data provided by crunchbase