HELP Plumbing, Heating and Air Conditioning ยท 16 hours ago
HVAC Install Manager
Cincinnati, OH
Full-time
Onsite
Mid, Senior Level
$80K/yr - $110K/yr
5+ years expHELP is a company that has been providing HVAC, plumbing, and electrical services for over 80 years. The HVAC Install Manager leads daily installation operations, ensuring high-quality workmanship and efficient workflows while managing install teams and driving customer satisfaction.
CommercialConsumerHeating Ventilation and Air Conditioning (HVAC)Residential
Responsibilities
Supervise, mentor, and lead HVAC Install Technicians and Install Crews
Provide ongoing technical training, coaching, and professional development
Conduct performance evaluations and deliver constructive feedback
Foster a positive, safety-focused team culture centered on quality workmanship and accountability
Ensure proper staffing, onboarding, and crew readiness for daily installations
Oversee daily install scheduling, crew assignments, and job execution
Ensure all installations are completed efficiently, on schedule, and according to scope
Coordinate with sales, service, and warehouse teams to ensure accurate job readiness and material availability
Review job estimates, load calculations, system designs, and installation plans for accuracy and feasibility
Monitor labor hours, job costs, and productivity to maximize profitability
Track and report departmental performance metrics, including completion rates, callbacks, and margins
Manage the install department budget, tools, vehicles, and equipment
Ensure all HVAC installations meet or exceed company standards, manufacturer specifications, and local/state codes
Perform job site inspections and post-install quality checks
Minimize callbacks, warranty issues, and rework through proactive quality management
Resolve technical challenges and field issues quickly and effectively
Maintain thorough documentation for installations, permits, and inspections
Serve as the escalation point for installation-related customer concerns
Ensure clear communication with homeowners before, during, and after installation
Conduct post-install follow-ups to ensure customer satisfaction and system performance
Support handoffs to the service department for ongoing maintenance and support
Enforce OSHA, company, and jobsite safety standards at all times
Conduct regular safety meetings and training
Ensure proper use of PPE, tools, and equipment
Promote a culture of safety and accountability across all install crews
Qualification
Required
5+ years of HVAC installation experience, including 2+ years in a leadership role
Strong knowledge of residential HVAC installations, including ductwork, system design, and equipment setup
Proven ability to lead, coach, and develop install teams
Strong organizational, time-management, and communication skills
Ability to read blueprints, schematics, and installation specifications
Detail-oriented with strong problem-solving and decision-making abilities
Experience with HVAC software and business tools (e.g., ServiceTitan, Microsoft Office)
Ability to lift up to 50 lbs and work in physically demanding environments, including attics, crawl spaces, rooftops, and varied weather conditions
High school diploma or equivalent required
Required HVAC certifications (EPA Certification required)
Valid driver's license with a clean driving record
Preferred
Associate Degree in HVAC or related field preferred
NATE Installation Certification preferred
Benefits
Competitive salary based on experience.
Performance-based bonuses.
Comprehensive benefits package, including health, dental, and vision insurance.
Retirement plan.
Paid time off and holidays.
Ongoing professional development and training.
Gym Membership Reimbursement.
Company
HELP Plumbing, Heating and Air Conditioning
For more than 80 years, our team has helped homeowners in Greater Cincinnati and Northern Kentucky enjoy superior comfort throughout the year.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase