TransUnion · 1 day ago
Director, Identity Solutions
Chicago, IL
Full-time
Hybrid
Senior Level, Lead/Staff
$150K/yr - $225K/yr
10+ years expTransUnion is a company that fosters a collaborative and innovative environment. The Director of Identity Solutions will lead the Identity Solutions team within the Global Fraud Solutions organization, focusing on transforming data assets for identity resolution, verification, and fraud mitigation while overseeing product strategy and management.
Credit BureauFinancial ServicesInformation TechnologyLegal
Responsibilities
End-to-end fraud product responsibility covering Global Fraud Solutions product strategy/innovation, business & product requirements & definition, use case prioritization, and road mapping for Identity solutions
Manage overall product health including the product backlog, ongoing product support and product sunset strategies
Work with team of directs and other product teams, as relevant, to write comprehensive product requirements, define solution intent and determine high-level capabilities, and drive appropriate prioritization
Spend time with clients capturing VOC, support customer engagements in the US, and apply design thinking principles to understand their problems and needs
Product Management responsibility for enabling sales (existing and new solutions), lend support to delivery and customer success to develop onboarding and support procedures, and provide general support for Identity solutions
Applies a commercial, user-centric mindset to help build robust, market-backed GTM strategies, in collaboration with product marketing and product owners, that are based on developing targeted needs-based market segment
Work with GFS personnel as required to manage 3rd party relationships and closely work with GFS product counterparts to stay aligned to and influence GFS roadmap & solutions
Monitors and analyzes product financials, KPIs, customer feedback, and the competitive landscape to identify gaps, weaknesses, and opportunities in any part of identity product delivery
Qualification
Required
7+ years experience managing fraud solutions in a leader capacity, being responsible for solutions development, deployment, and commercialization
10+ years experience in consulting, product management, technology, and/or operations
Experience and deep familiarity with fraud trends and fraud solutions (identity ‘e,g, alerts, ML models, OFAC/KYC/AML, document verification', device risk, contact center)
Experience defining product requirements and roadmaps for data and/or technical solutions, and ability to translate and communicate relevant regulations impacting the identity space
Proven experience in identifying net new market opportunities, translating it to actionable strategy and outcomes, driving accelerated growth in existing revenue and opening up new revenue streams
Proven ability to create compelling and effective communication, cross-functionally and at all levels, for internal and external audiences
Strong collaborator with a problem-solving, design-thinking, customer-centric mindset; highly curious
Benefits
Flexible time off for exempt associates
Paid time off for non-exempt associates
Up to 12 paid holidays per year
Health benefits (including medical, dental, and vision plan options and health spending accounts)
Mental health support
Disability benefits
Up to 12 weeks of paid parental leave
Adoption assistance
Fertility planning coverage
Legal benefits
Long-term care insurance
Commuter benefits
Tuition reimbursement
Charity gift matching
Employee stock purchase plan
401(k) retirement savings with employer match
Access to TransUnion’s Employee Resource Groups
Company
TransUnion
TransUnion provides total credit protection all in one place from credit alerts, credit reports and credit scores.
10001+ employees
H1B Sponsorship
TransUnion has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (145)
2024 (134)
2023 (180)
2022 (227)
2021 (159)
2020 (186)
Funding
Current Stage
Public CompanyTotal Funding
$1.41B2018-04-26Post Ipo Debt· $1.4B
2015-06-25IPO
2014-10-16Series Unknown· $7.25M
Leadership Team
Christopher Cartwright
President and Chief Executive Officer
David Oliveira
Senior Vice President of Media Vertical Partnerships
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