Allstate · 6 days ago
Represented Bodily Injury Adjuster - CST/MST
United States
Full-time
Remote
Entry, Mid Level
$53K/yr - $80K/yr
2+ years expAllstate is dedicated to protecting families and their belongings, and they are seeking a Represented Bodily Injury Adjuster to investigate automobile accidents and manage claims involving property damage and bodily injury. The role requires exceptional customer service skills and the ability to work remotely while negotiating settlements and communicating with customers and attorneys.
BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
No H1B
Responsibilities
Investigating automobile accidents involving single or multiple vehicles, which result in property damage and bodily injury with attorney/litigation involved
Assessing coverage, liability, and damages while providing exceptional customer service throughout the day
Communicating with customers and attorneys through different channels, including voice calls, email, and text messages
Engaging in negotiation processes to reach fair injury settlements with all parties involved
Managing multiple, diverse venues simultaneously, each with its own unique operational demands and stakeholder expectations
Providing clear communication and empathetic guidance to customers throughout the claims process
Collaborating with internal partners to assess and drive value across initiatives
Performing detailed reviews of damage and interpreting policies to determine coverage
Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies
Utilizing multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms
Ensuring timely and accurate documentation is completed as you work on each claim
Qualification
Required
A dedicated workspace in your residence that is private and free from distractions
A minimum internet bandwidth of 50 MB down/5 MB up
Appropriate work surface and seating
Preferred
Minimum 2 years' experience in bodily injury claims handling or a related field
Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately
Ability to work independently and remotely, while managing time efficiently
Knowledge of insurance policies, coverage, and liability determination
Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully
Knowledge of innovative tools and platforms for effective claims evaluation
Benefits
Time off
Healthcare
Retirement
Competitive pay with needed support for continuous development and career advancement.
Flexibility in scheduling and a time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role.
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
A technology bundle that includes all equipment needed to perform your work from home (laptop, monitor, headset, keyboard, mouse).
Connectivity reimbursement of $80 per month to offset a portion of your internet costs.
$1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product Management
Recent News
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